Area Rug Cleaning

Area rug cleaning services for all type of rugs including but not limited to; oriental rugs, wool rugs, braided rugs, silk rugs, shag rugs, sisal rugs, machine made rugs, man-made rugs, cowhide rugs, animal skin rugs, throw rugs and much more. Five Step Carpet & Rug Care has a 100% customer satisfaction guarantee. We provide only the best service at the best possible price in Asheville, NC. Call us today for your instant quote at 828-237-3237

There are many factors that can impact a rugs lifespan.

  • Foot Traffic

    Rugs in high foot traffic areas like the entryway, hallways to a bathroom, and common areas are going to wear down quicker than carpets in light foot traffic areas. Depending on the cost of the rug and how it was built, may depend on where you want to use the area rug in your home.

  • Choosing The Right Rug

    Each rug has their own characteristics and benefits. When you have identified a that you need a rug for a high foot traffic area, for example, you want to pick a rug that will be able to withstand the wear and tear of the constant foot traffic. Each rug is made out of different materials and fibers, each with their own strengths.

    Busy areas can benefit from seagrass rugs or bamboo rugs thanks to their hardy constructions that can withstand constant abrasion. Whereas if you’re looking for the perfect rug for the kitchen, craft room or kids’ play area, you may want to select the most stain-resistant option possible, like wool or cotton.

  • Maintaining Your Rug

    Maintenance on your area rug can be the single biggest thing you can do to expand the life expectancy of your rug. Different type of rug fibers calls for different cleaning methods and tips, be sure to follow the rules of your rugs fiber. As a general rule, most rugs require regular vacuuming and spot-cleaning to ensure that dirt and dust don’t get trapped within the rug’s fibers. Always remember to blot — never rub — liquid stains to avoid allowing the material to further absorb the dyes and coloring within the liquid.

    Professional cleaning is also recommended to maintain your rug. Professional rug cleaners like Five Step Carpet Care have commercial equipment you don’t own and that a normal vacuum won’t be able to accomplish. A regular professional rug cleaning every 12-18 months is recommended depending on type of rug.

How Much Will Cleaning My Rug Cost?

Estimate the cost based on the size and type of your rug and any damage

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Rug 1

Sq. Ft. of Rug - Please measure from fringe to fringe



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Material

What type of material is your rug?


wool, cotton, silk, etc.


nylon, polyester, olefin


animal skin, silk, etc.

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Damage

Does your rug have any damage or concerns?




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Protective Coating

Would you like us to place a protective coating on your rug?


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Another Rug

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Rug Pad


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Pick Up/Drop Off

Would you like us to pick up the rug at your location or will you drop it off?




We are located at 22 Piney Park Rd. Unit H Asheville, NC 28806

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Rug Pad


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Rug 2

Sq. Ft. of Rug - Please measure from fringe to fringe



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Material

What type of material is rug made out of?


wool, cotton, silk, etc.


nylon, polyester, olefin


animal skin, silk, etc.

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Damage

What kind of damage does your rug have?




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Protective Coating

Would you like us to place a protective coating on your rug?


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Estimated Final Cost

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Guide To Different Types of Rugs

Wool Rug

Wool rugs can bring warmth to any room and is known to be a durable rug with minimal maintenance. Wool rugs come in 4 different types of construction:

  • Hand-knotted
  • Hand-loomed
  • Machine-loomed
  • Hand-tufted

Wool is naturally stain-resistant thanks to natural oils that prevent dirt from adhering to the yarn. And because wool’s a durable fiber that springs back, it’s a practical choice for high-traffic areas.

Natural Fiber Rug

Natural fiber rugs bring a great organic neutral look to any room. A great fit for living rooms and dining rooms. Natural fiber rugs are made from all-natural plants and grasses such as jute and sisal. Many of these types of rugs are backed with latex for cushioning and stability, and to extend the life of the rug. A good option for your high traffic areas.

Cotton Rug

Cotton rugs are soft to the foot and great to walk on. It also takes great to dye and can produce vibrant colored rugs for your home, allowing for new unique patterns in different rooms and seasons. Cotton yarn is used often to make flat weave rugs and it blends well with other rug materials such as wool. Cotton rugs present a wide range of flexible options for all homeowners.

Synthetic Rugs

With the advancement in technology and manufacturing, synthetic rugs offer a great alternative to handmade rugs replicating the designs and vibrant colors. Synthetic rugs come at a competitive price point, allowing you to upgrade/change your rugs throughout the year depending on the season. These rugs are durable, beautifully designed, and available in a wide range of styles, including indoor/outdoor rugs, shags, traditional, contemporary and the trendiest new looks in transitional area rugs.

Viscose Rugs

Also known as ‘artificial silk’, bamboo silk or rayon, 100 percent viscose fiber rugs make utterly elegant floor coverings that accentuate sophisticated décor in any style room from traditional to contemporary. The viscose rugs lose 50% of their strength when they get wet (and often turn yellow), you should get a dye test before any professional cleaning on viscose rugs. A rug made entirely of viscose are known to be “disposable” because they are not expected to hold up to heavy wear and tear and should be placed in a minimal foot traffic area. Many viscose rugs are used as decorations and hung on the wall.

Rug Pads

Because rugs wear primarily from the back first, we recommend the use of a pad to lengthen the life of your rug, as well as provide stability and cushioning. Rug pads also help to prevent dyes from rugs staining carpet or flooring when there is a spill.

Rug Pad Pricing

  • $1.25/sq. ft. – Duo-Lock Reversible Felt & Non-Slip Rug Pad

Professional Rug Cleaning

When you need your rug cleaned, hiring a professional rug cleaning company who have the experience and equipment is the best choice you can make. You don’t want to risk your expensive rug with an unexperienced rug cleaning person or company. Five Step Carpet & Rug Cleaning is a locally owned and family operated rug cleaning company in Asheville, NC.

If you call Five Step Carpet today we promise to serve you respect, great communication, honesty and stay true to our word. We can provide you with a free rug cleaning quote today. Call us now.

Rug Cleaning Services

Do you need your area rug or throw rug cleaned? By getting your rugs cleaned by a professional rug cleaning company you can keep your rugs looking like new for many more years if you properly maintain your rugs. When you professionally clean a rug you also increase the longevity of the rug. The best practice for cleaning and maintaining rugs is to clean them every 12-18 months.

professional rug cleaning

What Our Customers Are Saying

Five Step Carpet Care
4.9
Based on 127 reviews
Kenny Fischer
Kenny F.
16:33 20 Nov 19
Great family owned and run, local business. They were able to fit me in within days of calling to set up. Communicated day of, exactly when they'd arrive and they actually beat me by a few minutes. (Sorry to make you wait, Garrett!) Very thorough and professional! Will definitely utilize their services when needed again, but they've done such a job that it might be awhile!
S Trigg
S T.
01:56 16 Nov 19
Five Step did a wonderful job on my newly purchased Oriental rug. Very professional and personable. Used natural products for cleaning. Price was right. I highly recommend their service!
Art Klein
Art K.
16:39 08 Nov 19
We have used Five Step Carpet Care for our Hardwoods and carpet cleaning. Both times we have used them the crew has been extremely professional, We were giving a time frame and they show up on time. The quality and workmanship is superior. My hardwoods never looked so good. Having a puppy, they came in and spot cleaned all of our little mistakes. You wouldn't know we have a puppy. I highly recommend this company
Pam Hecht
Pam H.
21:21 31 Oct 19
Cleanest my rug and beige couch have ever been after a cleaning! These people are miracle workers. The two young men who came to do the job were prompt, friendly and efficient. They came when exactly when they said they would and were extremely professional. I will be calling them again in the future!
Jill Preyer
Jill P.
16:13 07 Oct 19
Five Step cleaned all my oriental carpets and kept them while I was moving. After I moved they cleaned and buffed the 40 year old hardwood floors and I was stunned by the difference. From dull and dirty to shiny and new! After doing the floors they put down the beautifully cleaned carpets and my place now feels like home. Furniture was carefully moved and returned and the services were exceptional. I highly recommend Five Step.
Karen Goss
Karen G.
16:50 12 Sep 19
A huge shout out to Five Step Carpet Care of Asheville - they did a great job on our wool carpet, removing stains and now it looks brand new and fresh! The team very knowledgeable, professional and proficient. I highly recommend their service and will be calling them soon to clean 4 more rooms + oriental rugs.
Laurel Tillman
Laurel T.
15:35 10 Sep 19
Garrett and the team were absolutely fabulous! I had a white wool rug I spilled an entire cup of black tea and made it worse with tips online. My rug seriously looks brand new. They were fast, courteous , and patient when I was away for a family emergency. I will use them always for my flooring care needs.
Laurel Tillman
Laurel T.
15:35 10 Sep 19
Garrett and the team were absolutely fabulous! I had a white wool rug I spilled an entire cup of black tea and made it worse with tips online. My rug seriously looks brand new. They were fast, courteous , and patient when I was away for a family emergency. I will use them always for my flooring care needs.
Ursula Jorch
Ursula J.
15:43 09 Sep 19
Five Step does a great job! I’ve had them clean rugs, carpets, and furniture, and each time, the work has been very good. They’re responsive to requests, and bring a cheerful attitude to the work. It’s a pleasure having them in my home. I would recommend Five Step for your home or office!
Dawn Walker
Dawn W.
17:17 16 Aug 19
Garrett and Russell from Five Step Carpet Care were fabulous and fantastic! I couldn't believe how fast, courteous and professional they were. The job they did was great and I will be calling on them again. I honestly had some pretty badly water spotted (and possibly pet spotted) carpets and was intending to replace the carpet but Five Step cleaned it right up and there is no need to replace the carpet any more. I highly recommend!
Dawn Walker
Dawn W.
17:17 16 Aug 19
Garrett and Russell from Five Step Carpet Care were fabulous and fantastic! I couldn't believe how fast, courteous and professional they were. The job they did was great and I will be calling on them again. I honestly had some pretty badly water spotted (and possibly pet spotted) carpets and was intending to replace the carpet but Five Step cleaned it right up and there is no need to replace the carpet any more. I highly recommend!
Kyle and Kendra Robinson
Kyle and Kendra R.
15:04 24 Jul 19
I have used Five Step several times in the last 5+ years and have always been happy with the results. The guys are incredibly friendly and do a great job every time. I always recommend them to anyone looking for their offerings, knowing that they will provide excellent service, as they have for me many times.
Sharon Vansickle
Sharon V.
18:49 11 Jul 19
Five Step Carpet Care is the BEST carpet cleaning service I have ever used. The crew was very professional, carpet and area rugs were left nearly dry at the end of the process. Highly recommend this business, and I'll definitely use them again. Very happy with the work and price. Thank you Five Step Carpet Care!
Meagan Cole
Meagan C.
01:43 28 Jun 19
Garrett and his brother took the time to come to my new home for an estimate last minute to work around my needing to leave town without complaint. They listened to all of my questions. They even helped carry a massive box upstairs, so my mother and I did not have to do it ourselves. They came back just a few days later to clean the carpets, and they look wonderful!! I could not recommend these guys more!
Lynn Bahan
Lynn B.
17:06 26 Jun 19
I own a pet friendly, vacation rental property and my 23-year-old carpet still looks great thanks to these guys! I love the fact that they use all natural, non-toxic, and environmentally friendly products too! I highly recommend this company!
Kim W
Kim W
16:10 26 Jun 19
So great....They came out two days after I called. Happy the other services were booked!! VERY friendly and courteous. Carpets look wonderful. Will be using them for all of our carpet cleaning in the future 🙂
Sam Banks
Sam B.
13:56 26 Jun 19
Five Step Carpet Care has cleaned our carpet several time and they have always done a excellent job. I would highly recommend this company for their professionalism and care for their services provided. One big factor is that they are on time and call you if they are running late. You can't go wrong with this local, family company.
Michael Ashmore
Michael A.
15:44 03 Jun 19
Five Step is the best in the business! They are always prompt, professional, dependable, courteous, and reasonably priced. They have always done a fantastic job, and our old rugs look much brighter after they're done. When you hire Five Step you can be assured you're getting a stellar job from fine people. Thank you, Chris and Mitchell! You're the best.
Michael Ashmore
Michael A.
15:44 03 Jun 19
Five Step is the best in the business! They are always prompt, professional, dependable, courteous, and reasonably priced. They have always done a fantastic job, and our old rugs look much brighter after they're done. When you hire Five Step you can be assured you're getting a stellar job from fine people. Thank you, Chris and Mitchell! You're the best.
Christine Kavanagh
Christine K.
13:37 20 May 19
We called Five Step at the recommendation of a friend who used them in 2018. They showed up exactly on time, did a great job and were super affordable. We had a challenge that required an additional visit to complete the work on our kitchen floors and they only charged a small additional fee to do the work. Great guys and I can't recommend them enough - we will definitely be using them again in the future.
John S
John S
13:54 14 May 19
We’ve been using Five Step for years. After the first carpet cleaning years ago we never looked for another service. They are friendly and professional. They do an outstanding job, will spend extra time and effort on those tough stains. What’s nice too, is the carpets aren’t totally soaked for the next two days. Having people you can trust throughout your house is very reassuring. Five Step is our only carpet care company.
Evelyn Everidge
Evelyn E.
16:13 11 May 19
These guys are awesome! They are the only ones I have relied on to clean my carpets for years. They arrive exactly on time, do an amazing job on my carpets, their professional, courteous, very reasonable on prices and just a pleasure to do business with.I highly recommend them!
Terrilyn Chance
Terrilyn C.
17:29 09 May 19
Really professional company and the results far exceeded what I expected. Garrett and Russell did an amazing job cleaning my area rugs, they look brand new! A BIG Thank YOU!!!
Cait Pomeroy
Cait P.
16:34 30 Apr 19
We have used Scott’s team at Five Steps since we moved to Asheville almost 8 years ago. Just about once every year. Furniture and carpets take a beating with cats, dogs and 2 active people in and out of gardens. They are thorough, friendly and always on time. Love that the cleaning solution is better on the environment and uses less water too.
Rachel Kauffman
Rachel K.
18:03 29 Apr 19
Very happy with Five Step Carpet Care! They are responsive in scheduling and friendly. The work is wonderful. My carpets get pretty beat up by kids and pets and Five Step can get them spotless every time. I highly recommend their service. Their rates are very affordable too!
Maggie Carter
Maggie C.
15:44 25 Apr 19
I had them clean my carpets a year ago and was pleased with how it worked and how fast the carpet dried so i could put my house back together sooner. Chris and Mitch are friendly and answer any questions that I have. I am having them come back this year for another go around of keeping my carpet clean and in good condition. thank you.
Susie Clontz
Susie C.
19:15 17 Apr 19
They we're professional and very courteous! We have 6 dogs and live in a farm .Red clay dirt is my life.....so they had their work cut out for them .I am so very please with the results I cannot stop staring at the shine in my wood floors! I think I will wear white socks and get crazy!!! Cannot say enough!
Oliver Richards
Oliver R.
15:54 27 Mar 19
Garrett was so incredibly helpful and it has just been a wonderful experience working with this company. We’re in the process of moving which has been incredibly stressful, but Five Step Carpet Care has been wonderful! Highly recommend them for their quick service, punctuality, professionalism, and care. The carpets look amazing and I couldn’t be happier!
Maria Aponte
Maria A.
13:27 15 Mar 19
Very impressed with Five Step Carpet Care. Their team is very professional and communicated well with me, not to mention my carpet looked and smelled great after they finished! I purchased a house that sat empty for a significant time period and hired Five Step to clean the carpets. They got some large stains completely out and I am thrilled! Highly recommend them for your carpet and rug care needs!
ivy Dyckman
ivy D.
22:02 14 Mar 19
Garrett and Chris did outstanding work on our very dirty sofas and area rug. They arrived on time, explained the procedure, deep-cleaned the items, and left the work areas spotless. Their courtesy and patience were to be commended as well. They or other team members will be returning next month to clean our leather sectional as well as next year for a spring cleaning.
Pamela Orander
Pamela O.
17:22 01 Mar 19
You want to talk about professional, fast , and above superior job of getting my kids drink, dirt and food stains out of my area rugs. They are a godsend for sure. I thought my rug would be trashed. Super reasonably priced and would recommend to anyone. Not only that but the got my tile floor grout cleaned (they used this awesome special tool they had) - maybe cleaner then the day it was done. Thanks to Scotty and his team for always doing the best floor and carpet work ever! Also recommended t my friend for wood floor care and buffing and they knocked it out of the park. Thanks Guys! SO RELIABLE - seriously the best!
Lisa Wright-Glovan
Lisa W.
13:01 28 Feb 19
Five Step has done an amazing job on many occasions with our area rugs and hardwood floors. Friendly service people and very competitive pricing. Strongly recommend!
Savannah Sharp
Savannah S.
18:09 04 Jan 19
Garrett did a fabulous job on our carpets! We had a few really tough spots especially right by the front door where the rubber is coming off of the door. It was almost black and it basically looks brand new now! Plus their scented stuff smells great 🙂 Would recommend to anyone! Completely green & pet safe!
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