Take a Look at These Customer Reviews!

We love when customers review our service! And lately the five star reviews have been rolling in. It makes us feel proud that we’ve helped so many homeowners and business owners in the Asheville area with their carpet, rug, hardwood, upholstery, and tile cleaning needs. So check out these recent reviews from Google to see what customers are saying about Five Step Carpet Care!

We want you to be our happy customer, too! If you live in the Asheville, NC area and need professional carpet, rug, upholstery, hardwood, or tile cleaning at competitive prices, give us a call at 828.237.3237 or drop us a line today!

Tile and Slate Cleaning in Hendersonville, NC

Five Step is Hendersonville’s top source for tile and slate cleaning!

Tile floors are beautiful and durable, but even with regular cleanings, they can start to look dull and dirty in a well lived-in home. The tiles lose their gleam and the grout gets stained and dingy, just from normal everyday wear and tear. Bathroom tile gets covered with soap scum or even mildew, and slate floors can take on an aged look.

Periodic deep cleaning is necessary to keep your tile and slate looking clean and new, but doing the work yourself can leave you with bloody knuckles and aching knees. Not to mention that it can take a lot of time without specialized equipment!

Instead of subjecting yourself to that kind of punishment, give Five Step a call! Our professional crew will make your tile shine and your grout gleam.

We can tackle any surface, including:

  • Bathrooms- tubs, showers, and floors
  • Kitchens- floors, backsplashes, counters, and walls
  • Outdoor areas- terraces, decks, patios, pool areas
  • Traffic areas- foyers, hallways, and staircases.

And of course, our cleaning process is green, non-toxic, and sustainable. We conserve our precious waterways by using just a fraction of the water resources our competitors use. Just one more reason to choose Five Step!

If you have tile or slate in your home that needs some TLC, drop us a line today or give us a call at 828.237.3237. You’ll be glad you did!

 

Cats on Roombas!

We interrupt your regularly scheduled super-serious carpet and floor cleaning content to present this adorable video compilation of CATS ON ROOMBAS!

(Just for fun!)

We now return you to your regularly scheduled programming.

😉

BEST of the Five Step Blog!

Hello readers! This week we thought we’d do a round-up of all the best posts we’ve published on the blog over the past year or so. From hardwood floor cleaning myths, to bad carpet advice, to advice on vacuum cleaners, there’s a lot of information here! And if you scroll to the end of the post, you’ll find a funny satire piece, just for fun.

So without further ado, here are ten of the BEST posts from the Five Step Carpet Care blog!

The Worst Carpet Cleaning Advice We’ve Ever Heard

worst carpet cleaning advice

Are Health Hazards Hiding In Your Carpet?

4 Hardwood Floor Cleaning Myths – BUSTED!

wood floor cleaning

Vacuum Cleaners: To Bag or Not to Bag?

5 Signs You Should Invest in Rugs

A Dog Owner’s Guide to Clean, Healthy Carpets

Pros and Cons of Different Types of Vacuum Cleaners

6 Tips for Hiring a GOOD Upholstery Cleaner

How to Protect Carpets Between Cleanings

protect your carpet

7 Reasons NOT to Hire a Professional Carpet Cleaning Service (SATIRE)

Before and After: Fire Restoration Rug

Our rug cleaning clients call us to help with all kinds of rug catastrophes. Food spills, puppy accidents, and normal wear and tear are the most common issues we address, but sometimes we get the opportunity to restore a rug that has been through hell and back. Take this fire restoration rug, for instance.

Here’s what it looked like when it came to us. Fire and smoke damage had left this fine persian rug looking black and burnt to a crisp. It was hard to see the gorgeous pattern underneath the damage. You could barely tell it was even a rug. The owners could have been forgiven for thinking it was destined for the dump, but fortunately they decided to give us the chance to work our magic on it.

Underneath all of that soot and ash was a piece of art, and it wasn’t so damaged that it couldn’t be restored to its original beauty and vibrancy. We were able to clean the fire restoration rug and return it to the owners looking just as good as new. Don’t believe us? Here’s the after picture.

Here’s the proof that fire damaged rugs aren’t always impossible to clean. We hope you never have the misfortune of having to deal with a house fire, but if you do, it’s good to know that soot covered rugs, carpets, and upholstery can be restored with the right know-how.

If you live in the Asheville NC area and need rug cleaning services for any reason (not just fire restoration!), we’d be happy to help. Just drop us a line or call us at 828.237.3237 and we’ll get your fine rugs or area rugs looking beautiful and new again. We even offer a convenient pick-up and delivery service.

This Christmas, Give Yourself the Gift of Clean Carpets!

christmas box

December’s here, and along with the excitement of the holiday season comes the stress and overwhelm of holiday preparations. It’s cold outside, and all you want to do is relax in your warm house with your family, and maybe enjoy a little holiday cheer.

Maybe you’re hosting family for Christmas, or maybe you’re planning a holiday party. Preparing your home for guests can be stressful at any time of year, but it’s especially so in December, when most of us have so many other demands on our time. From gift shopping to meal planning to putting in the extra hours at work to wrap up those projects before taking time off for the holidays, you’re probably stretched pretty thin. When you have a few minutes to spare, you want to curl up beside the fire and stuff yourself with Christmas cookies, not worry about deep cleaning the living room.

Well, we have good news for you. Five Step Carpet Care can help you check at least one item off your never-ending December to-do list, and that’s the carpet and rugs. Our friendly and competent crew can get your carpets looking sparkling new in no time. We also offer a convenient rug pick-up and delivery service, so you can get your area rugs and fine rugs cleaned without leaving the comfort of your home.

And if you need upholstery, wood floor, or tile cleaning services? Yeah, we do that, too.

And, of course, our cleaning solutions are 100% green, non-toxic, and sustainable. So you can pamper your home without risking the health of your family, your pets, or the environment.

Even if you’re not hosting any gatherings this holiday season, what better way to treat yourself than with the gift of immaculately clean, vibrant carpets and rugs? It’s an excellent way to get the new year started right.

If you live in the Asheville, NC area, and you’re looking for a reliable and professional carpet cleaning service, give us a call at 828.237.3237 or send us a quick message using our contact form. Don’t worry, there’s still time to get those carpets and rugs spotless before Christmas!

 

Happy Thanksgiving!

Happy Thanksgiving to all of our clients, staff, and friends! We have so much to be thankful for this year. We get to live and do business in an amazing community. We get to see the gorgeous mountain scenery every single day. We get to work with some of the best people on earth. And we get to do something something we’re good at that improves our clients’ lives.

So here’s to all the blessings of a life well lived, and wonderful people to share them with. We hope you are all spending the holidays warm, safe, and in the company of those you love. And we hope you have enough delicious pie to last you til December!

Oriental Rug Cleaning in Weaverville, NC

We know that buying an oriental rug can be a serious investment, and keeping it beautifully maintained is a lifelong commitment. So when it comes to having your fine rugs cleaned, don’t just choose the first result that comes up on Google. Make sure that your investment is in safe hands.

To help you make an informed decision, Five Step Carpet Care is committed to honesty and transparency about our cleaning process. When you choose Five Step to clean your rugs, you can rest assured that:

  • We use the gentlest, most effective process available for cleaning oriental rugs and other fine rugs.
  • We don’t use bleach or bleach-based cleaners.
  • Our prices are affordable.
  • We can eliminate stains caused by ground in dirt, food spills, mold and mildew, and even pet stains.
  • We don’t use enzyme-based cleaners.
  • There are no harsh chemicals in our cleansers.
  • We don’t wash your rug in a tub with other rugs.
  • Our cleaning solutions will not cause the colors on your rug to fade or bleed.
  • Our cleaning process is completely safe for wool fibers.
  • We offer to pick up and delivery service.
  • Our products and process are entirely non-toxic and environmentally friendly.
  • Our team is professional and reliable. You can trust us to take good care of your fine rugs.

Our prices for cleaning rugs are as follows:

Regular Cleaning – $2.00 per square foot
Water/Mildew/Mold – $2.25 per square foot
Urine Removal – $2.50 per square foot

How to Calculate:

Inches x Inches = X
X Divided by 144 = Your Square Footage

We look forward to being your trusted source for green and sustainable oriental rug cleaning. If you have any questions, please don’t hesitate to call us at 828.237.3237 or send us a message via our contact form.

10 Amazing Historical Facts About Carpet!

Carpet is so commonplace in American homes today that we take it for granted. But it wasn’t always that way! Here’s a list of fascinating facts about the history of carpet.

  1. The oldest carpet known to historians is the Pazyryk carpet. It was discovered in a burial mound in Siberia in 1949 and had been preserved in ice for thousands of years.
  2. The word “carpet” comes from the Latin root carpere, meaning “to pluck.” This is because ancient carpet makers practiced their craft by plucking unraveled fibers. The Latin phrase carpe diem originates from the same root, meaning “to sieze (or pluck) the day.”
  3. “Rolling out the red carpet” is a custom rooted in ancient times. Kings, politicians, and dignitaries walked atop red carpets to mark their routes through crowded cities. The first recorded reference in history to the custom was for Agamemnon in 458 BC.
  4. Cyrus the Great was said to have introduced carpets (and the art of making them) to Persia, after having been awed by the beauty of the carpets he saw when he conquered Babylon in 539 BC.
  5. Early colonial settlers in America used large rugs woven from wool to cover the floors in their homes.
  6. Before vacuum cleaners, no one had wall-to-wall carpets. Instead, they used large area rugs that had to be taken outside and beaten with sticks or wire carpet beaters to clean. This was typically done only once a year, during spring cleaning.
  7. In 1971, the first woven carpet mill was opened in Philadelphia, Pennsylvania by William Sprague.
  8. The kind of wall-to-wall tufted carpets we are familiar with today started out as blankets. Catherine Evans Whitener of Dalton, Georgia, began making bedspreads out of muslin cloth with tufted yarn sewn into it. These became very popular, starting a new cottage industry in the region which eventually led to mill-produced, tufted carpets based on Whitener’s original bedspread pattern.
  9. The first factories producing wall-to-wall tufted carpets were started in the same town of Dalton, Georgia after World War II, and to this day, Dalton is considered the carpet capital of the world, producing 70% of the world’s carpets.
  10. The Hoover company had a hard time selling its original prototype vacuum cleaners because people were offended at the idea that their carpets might be dirty!

Pet Odor Removal in Weaverville NC

What’s that smell?!?

Attention, Weaverville! Pet odor removal is possible!

Did your puppy have a few accidents in the family room before he graduated potty training? Or does your cat track litter into the carpeted hallway? Maybe you have a sick or elderly pet who has continence issues. Or perhaps you just have that unmistakable “dog smell” from fur and dander being ground deep into your carpet pile, where the vacuum can’t reach it.

Is it a lost cause, or is there a way to rid your home of bad pet odors without shipping your furry friends off to the farm?

Chances are, the odors are actually coming from the bottom of the carpet, or the padding underneath. But you don’t have to rip the carpet out and replace it to get rid of the odors! Quality professional carpet cleaning can address those smells (and stains) for good.

At Five Step Carpet Care, we help homeowners (and landlords) with pet odor problems every week. We’ll get rid of those smelly spots so that you and your pets can enjoy your carpet again. Best of all, our green, non-toxic five step process will take care of those odors without leaving any chemical residues behind.

If you live in Weaverville (or anywhere in western NC) and you struggle with pet related odors in your home, give Five Step a call at 828.237.3237 or send us a message.