Gratitude and Clean Carpets

Dear Customers and Friends,

As we approach Thanksgiving, we want to take a moment to express our deepest gratitude for you continued trust in our professional services. In the spirit of thankfulness, we reflect on the privilege of serving our community and contributing to the comfort and cleanliness of your homes and businesses.

We extend our heartfelt appreciation for the opportunity to be part of your home or business maintenance routine. Your trust inspires us to uphold the highest standards in our work, ensuring that our services contribute to a healthy and inviting environment for you, your family, your pets, or your employees and clients.

Thank you for choosing us as your carpet, upholstery, wood floor, and tile cleaning partner. We wish you and your loved ones a Happy Thanksgiving filled with love, laughter, and the simple joys of a well-maintained home.

With Gratitude,

Your Friends at Five Step

How to Prevent Scuffs and Scratches on Hardwood Floors

prevent scuffs

Hardwood floors add warmth, beauty, and value to your home, but they are also susceptible to scuffs and scratches from daily wear and tear. However, with a few preventive measures and some care, you can keep your hardwood floors looking pristine for years to come. In this blog post, we’ll share effective tips to prevent scuffs and scratches on your hardwood floors.

  1. Use protective furniture pads. Attach felt or rubber furniture pads to the bottom of chairs, tables, and heavy furniture. These pads act as a buffer between the furniture and the floor, preventing scratches when furniture is moved or bumped.
  2. Keep shoes at the door. Implement a “no shoes indoors” policy. Shoes can track in dirt, sand, and small rocks that act like abrasives on your hardwood floors. Consider having an entryway or designated area for shoe removal.
  3. Use area rugs and runners. Place area rugs or runners in high-traffic areas, such as hallways and entryways. These can help protect your hardwood floors from scuffs and scratches and can also add a touch of style to your space.
  4. Regularly trim pets’ nails. If you have pets, keep their claws trimmed to prevent scratches when they run or play on your hardwood floors. A pet’s nails can leave marks and cause damage, especially during enthusiastic moments.
  5. Sweep and vacuum regularly. Dirt, dust, and small debris can act like sandpaper on your floors. Regular sweeping and vacuuming prevent these particles from scratching the surface. Use a vacuum with a hardwood floor attachment to avoid damage.
  6. Use soft broom heads. Choose broom heads with soft bristles rather than stiff ones. Softer bristles are gentler on your hardwood floors and won’t scratch the finish.
  7. Regularly refinish and maintain. Consider refinishing your hardwood floors as needed to restore their protective finish. Proper maintenance, including periodic resealing or refinishing, can help keep your floors looking new.

Preserving the beauty of your hardwood floors involves a combination of preventive measures and consistent care. By using furniture pads, removing shoes indoors, adding area rugs, and following a regular cleaning routine, you can prevent scuffs and scratches while enjoying the timeless elegance of your hardwood floors. Remember that prevention is key to maintaining your investment for years to come.

Top Myths About Owning Fine Rugs

owning fine rugs

Fine rugs are not just floor coverings; they are pieces of art that can transform a room’s aesthetics. However, there are several misconceptions about owning fine rugs that may discourage potential buyers or create unrealistic expectations. In this post, we’ll debunk some of the most common myths surrounding fine rugs to help you make informed decisions about owning and caring for these exquisite pieces.

  1. Myth: Fine rugs are too fragile for everyday use.
    Reality: While fine rugs are often associated with delicacy, many of them are designed for everyday use. High-quality materials and expert craftsmanship make them more durable than you might think. Regular care and proper placement can help maintain their beauty over the long term.
  2. Myth: Fine rugs are all extremely expensive.
    Some antique or collector’s pieces come with a hefty price tag, but there is a wider range of fine rugs available to suit various budgets. Beautiful and well-crafted options can be found at reasonable prices. And if you are looking for the best deals available, estate sales and yard sales are often great places to look!
  3. Myth: Fine rugs are high maintenance.
    Fine rugs do require care, but this doesn’t mean they are excessively high-maintenance. Regular vacuuming, occasional professional cleaning, and proper placement can keep them in great condition without an overly demanding routine.
  4. Myth: Fine rugs shouldn’t be used in high-traffic areas.
    While you may want to avoid placing an irreplaceable antique rug in a high-traffic zone, many fine rugs are designed to withstand daily wear. Using a rug pad and regular cleaning can protect them even in busy areas.
  5. Myth: All fine rugs are antique.
    Fine rugs come in a variety of styles, including contemporary and traditional. You don’t have to invest in an antique rug; there are modern designs that are just as fine and stunning.
  6. Myth: Fine rugs are only for traditional décor.
    Fine rugs can complement a wide range of interior design styles, from traditional to contemporary. Their versatility allows them to enhance the aesthetic of any room.
  7. Myth: You can’t clean fine rugs.
    Fine rugs can and should be cleaned. Professional cleaning methods are available to preserve their beauty, and regular vacuuming can remove dust and debris.

Fine rugs are not as fragile, expensive, or high-maintenance as many popular myths suggest. Owning a fine rug can be a rewarding experience, adding elegance and personality to your living space. By understanding the facts and dispelling these common myths, you can appreciate the beauty and practicality of fine rugs while making an informed decision about purchasing and caring for them.



A Guide to Getting Grease Stains Out of Upholstery

grease stains

Grease stains on upholstery can be a real headache. Whether it’s from an accidental spill while cooking for from the natural oils on your skin, grease stains can quickly become an eyesore. But fear not, as this guide will walk you through the steps to effectively remove grease stains from your upholstery and restore its pristine appearance.

Materials You’ll Need:

  1. Dishwashing liquid (mild)
  2. Clean, white cloth or paper towels
  3. Cornstarch or talcum powder
  4. A soft-bristle brush
  5. Baking soda (optional)
  6. Warm water


Step-by-Step Guide

  1. Blot excess grease. As soon as you notice the grease stain, use a clean, white cloth or paper towels to blot the area gently. Avoid rubbing, as this can spread the grease and push it deeper into the upholstery.
  2. Scrape off solid grease (if applicable). If the grease has solidified, use a plastic spoon or a blunt edge to carefully scrape off as much of the solid grease as possible.
  3. Create a cleaning solution. Mix a small amount of mild dishwashing liquid with warm water to create a soapy solution. Avoid using strong detergents or harsh chemicals that may damage the upholstery.
  4. Test in an inconspicuous area. Before applying the cleaning solution to the stain, test it in an inconspicuous area of your upholstery to ensure it won’t cause color fading or damage. Wait a few minutes and check for any adverse reactions.
  5. Blot and lift. Dampen a clean, white cloth with the soapy solution and blot the grease stain. Don’t apply the solution directly to the stain, and be sure to use as little fluid as possible to avoid creating a water stain. Continue blotting until you start to see the stain lifting.
  6. Rinse and blot. After blotting, dampen another clean cloth with plain water and blot the area to remove any soap residue. This helps prevent a soapy residue buildup.
  7. Absorb excess moisture. Sprinkle cornstarch or talcum powder over the cleaned area to absorb any remaining moisture and grease. Let it sit for at least 15-20 minutes, then brush it off with a soft-bristle brush. Baking soda can also be used for this purpose.
  8. Repeat if necessary. If the grease stain persists, you may need to repeat the above steps until the stain is completely gone.
  9. Final rinse. After successfully removing the stain, rinse the area with plain water one more time and blot it dry with a clean cloth.

Grease stains on upholstery are certainly annoying, but with the right approach and a bit of patience, you can effectively remove them. Remember to act quickly, use a mild cleaning solution, and always perform a spot test in an inconspicuous area before tackling the stain. By following these steps, you can enjoy clean and stain-free upholstery once again.




How to Get Rust Stains Out of Carpet

rust stain

Rust stains on your carpet can be an unsightly and challenging problem to tackle. Whether it’s from a rusty piece of furniture, a metal object, or even a water leak, rust stains can be stubborn. However, with the right techniques and a bit of patience, you can effectively remove rust stains from your carpet. In this blog post, we’ll guide you through the steps to get rust stains out of carpet, restoring its beauty.

Materials You’ll Need:

  1. White vinegar
  2. Lemon juice
  3. Baking soda
  4. Clean, white cloth or paper towels
  5. A rust stain remover (we recommend Wink Rust Remover!)

Step-by-Step Guide:

  1. Blot the stain. If the rust stain is fresh and damp, start by blotting the area with a clean, white cloth or paper towel. This will help absorb as much of the rust as possible before it sets in.
  2. Test in a hidden area. Before using any cleaning solution, test it in an inconspicuous area of your carpet to ensure it won’t cause color fading or damage. Wait a few minutes and check for adverse reactions.
  3. Apply lemon juice. Saturate the rust stain with fresh lemon juice. Lemon juice contains natural acids that can help break down the rust. Allow it to sit for about 5-10 minutes.
  4. Blot with a cloth. After letting the lemon juice work its magic, blot the stain with a clean, white cloth. You should start to see the rust transferring to the cloth.
  5. Make a baking soda paste. Mix baking soda with a small amount of water to create a paste. Apply this paste to the remaining rust stain, gently scrubbing it with a soft cloth. The baking soda acts as a mild abrasive and can help lift the remaining rust.
  6. Rinse and blot. After scrubbing, rinse the area with water to remove the lemon juice and baking soda residue. Blot the area with a clean cloth.
  7. Use a rust stain remover (optional). If the rust persists, consider using a commercial rust stain remover. Follow the manufacturer’s instructions carefully.
  8. Final rinse and dry. After using the rust stain remover, give the area a final rinse with water and blot it dry. Make sure the carpet is completely dry to prevent mold and mildew growth.

Removing rust stains from your carpet may require a bit of effort, but it’s certainly possible with the right approach. Lemon juice and baking soda are effective and non-toxic solutions, but if the stain persists, a commercial rust stain remover can be a helpful last resort. Always remember to test any cleaning solution in an inconspicuous area first, and be patient as you work on the stain. With persistence and care, you can restore the pristine look of your carpet.

How to Remove Coffee Stains from Upholstery with Common Household Ingredients

coffee stains from upholstery

Accidents happen, and a coffee spill on your beloved upholstery is a common mishap. The good news is that you can effectively tackle coffee stains using non-toxic cleaning solutions or items already found in your home. In this guide, we’ll walk you through the steps to remove coffee stains from upholstery while keeping your cleaning routine eco-friendly.

Steps to Remove Coffee Stains:

  1. Blot immediately. Act swiftly as soon as the coffee spill occurs. Grab a clean, white cloth or paper towel and gently blot the stain. Avoid rubbing, as this can push the coffee deeper into the fabric.
  2. Create a cleaning solution. Mix a solution using equal parts of cold water and white vinegar. Alternatively, you can create a mixture of mild dish soap and cold water. Both solutions are non-toxic and effective at breaking down coffee stains.
  3. Test in an inconspicuous area. Before applying the cleaning solution to the stained area, test it in an inconspicuous spot on the upholstery to ensure it doesn’t cause any color fading or damage.
  4. Blot and lift. Dip a clean cloth into the cleaning solution and gently blot the coffee stain. Work from the outside of the stain towards the center to prevent spreading. As you blot, you’ll notice the stain transferring from the upholstery to the cloth.
  5. Let sit. If the stain is particularly stubborn, or if the coffee spilled had creamer or other dairy products in it, the vinegar solution will still work, but it will take longer. After the first blotting, you may need to reapply the solution and let it sit for a few minutes before blotting again.
  6. Rinse and repeat. After several rounds of blotting, rinse the area with cold water using a damp cloth to remove any cleaning solution residue. Blot the area with a dry cloth to absorb excess moisture. If the stain persists, repeat the process until it fades.
  7. Allow to air-dry. Once the stain is gone, allow the upholstery to air-dry naturally. Keep the area well-ventilated to speed up the drying process.
  8. Fluff and restore. After the upholstery is dry, gently fluff and restore the fabric’s texture using a soft brush.

Removing coffee stains from upholstery doesn’t have to involve harsh chemicals or toxic cleaners. With non-toxic solutions like vinegar or mild dish soap, you can effectively tackle coffee stains while being mindful of the environment. Remember, prompt action and gentle blotting are key to successful stain removal. By following these steps, you can preserve the beauty of your upholstery and enjoy your favorite beverages worry-free!


How Does Carpet Cleaning Impact the Environment?

carpet cleaning and the environment

Carpet cleaning is an essential part of maintaining a clean and healthy living environment. However, it’s also crucial to consider the environmental impact of the cleaning methods and products used. By adopting more sustainable practices, we can ensure that our carpet cleaning routines are not only effective but also eco-friendly. Let’s explore the impact of carpet cleaning on the environment and how we can make more sustainable choices.

Chemical Usage

Traditional carpet cleaning methods often involve the use of chemical-based cleaning products. These chemicals can contribute to water and soil pollution when they are rinsed off during the cleaning process. To minimize the environmental impact, consider opting for eco-friendly and biodegradable cleaning solutions. Look for carpet cleaning services that use non-toxic, plant-based products. These are safer both for the environment and for the health of your family and pets.


Water Consumption

Carpet cleaning methods such as steam cleaning or hot water extraction can consume significant amounts of water. This can strain local water resources and increase energy consumption for heating the water. To reduce water usage, choose carpet cleaning services that employ low-moisture techniques. These methods use less water and require less drying time, thereby conserving water and reducing energy consumption.


Energy Efficiency

Some carpet cleaning equipment, such as steam cleaners, can consume substantial amounts of energy during operation. To prioritize sustainability, select carpet cleaning services that use energy-efficient equipment and cleaning methods. Look for companies that utilize equipment with eco-friendly certifications or adhere to energy-saving practices, helping to minimize their carbon footprint.


Waste Management

Carpet cleaning can generate waste, including used cleaning solution containers, packaging materials, and debris extracted from carpets. Responsible waste management is crucial for sustainable carpet cleaning. Seek carpet cleaning services that have recycling programs in place or use eco-friendly packaging materials. Additionally, inquire about their waste disposal practices to ensure they follow environmentally conscious methods.


Carpet cleaning can have a significant impact on the environment, but by making sustainable choices, we can reduce our ecological footprint. Opting for eco-friendly cleaning solutions, conserving water, prioritizing energy efficiency, and managing waste responsibly can all contribute to a more sustainable approach to carpet cleaning. By combining effective cleaning practices with environmental responsibility, we can maintain clean and healthy carpets while promoting a greener future.

Five Step Carpet Care believes the environment should come first. That is why our system uses less water and our cleaning solutions are environmentally safe and 100% biodegradable. We care about the health of our clients and the world we live in, so by using environmentally friendly and sustainable products, we are doing our part to preserve our planet for generations to come.



How to Clean and Protect Grout

clean and protect grout

Grout plays a vital role in keeping tiles secure and providing a finished look to your floors and walls. However, grout is porous and susceptible to stains, mold, and discoloration. By implementing proper protection and cleaning techniques, you can keep your grout looking clean and fresh. In this blog post, we’ll share some tips on how to clean and protect grout effectively.

  1. Sealing the grout. Sealing grout is essential to protect it from stains and water damage. Choose a high-quality grout sealer and follow the manufacturer’s instructions for application. Apply the sealer evenly over the grout lines using a brush or applicator. Allow sufficient drying time before exposing the grout to water or foot traffic.
  2. Regular cleaning routine. Establish a regular cleaning routine for your grout to prevent the buildup of dirt and grime. Sweep or vacuum tiled floors regularly to remove loose debris, or use an after-shower spray to maintain bathroom grout in between cleanings. Use a PH-neutral cleaner specifically formulated for grout cleaning. Apply the cleaner to the grout lines and scrub gently with a grout brush or an old toothbrush. Avoid using abrasive cleaners or tools that can damage the grout.
  3. Natural Cleaning Solutions. For a more environmentally friendly option, consider using a mixture of equal parts baking soda and water. This can be an effective and gentle cleaner for grout. Apply the paste to the grout lines, let it sit for a few minutes, then scrub with a soft-bristled brush. Vinegar diluted with water can also help remove stains and disinfect grout.
  4. Preventing Mold and Mildew. Mold and mildew can thrive in damp environments, making grout lines susceptible to unsightly fungal growth. Use proper ventilation in areas prone to moisture, such as kitchens and bathrooms. After showers or baths, squeegee excess water from the tiles and dry the grout lines. Periodically inspect your grout for signs of mold and mildew, and promptly address any issues with appropriate cleaning solutions.
  5. Professional cleaning. For heavily stained or neglected grout, professional cleaning may be necessary. Professional cleaners have specialized tools and techniques to deep clean grout and restore its original appearance. Consider scheduling professional grout cleaning at least once a year or as needed for optimal results.

Grout protection and cleaning are essential for maintaining the beauty and longevity of your tiled surfaces. By sealing the grout, establishing a regular cleaning routine, using natural cleaning solutions, preventing mold and mildew, and considering professional cleaning when necessary, you can keep your grout looking clean, fresh, and well-maintained. With proper care, your grout will continue to enhance the aesthetics of your tiled areas for years to come.



Carpet Cleaning for Pet Owners: Tips and Tricks

carpet cleaning for pet owners

We pet owners know that furry friends bring boundless joy and companionship into our lives. But no good thing comes without a little tarnish, and the truth is that pets can leave behind their fair share of messes, particularly on our carpets. From pet hair to stains and odors, it’s essential to have effective carpet cleaning strategies in place. In this blog post, we’ll share some valuable tips and tricks to keep your carpets clean and fresh while living with pets.


  1. Regular Vacuuming. Pet hair can quickly accumulate on carpets, leading to a less-than-clean appearance. Regular vacuuming is crucial to stay on top of pet hair removal. Use a vacuum cleaner with a pet hair attachment or a specialized pet hair vacuum to effectively pick up loose fur. Vacuum high-traffic areas and your pets’ favorite spots more frequently.
  2. Address stains immediately. Accidents happen, and when they do, it’s essential to act quickly to prevent stains from setting in. Blot the stain with a clean cloth or paper towel to absorb as much liquid as possible. Then, treat the stain with a pet-friendly carpet stain remover. Test all new cleaners on an inconspicuous area first to make sure it doesn’t damage your carpet.
  3. Professional deep cleaning. Regular professional carpet cleaning is crucial for pet owners. Professional cleaners have the expertise and specialized equipment to deep clean your carpets, removing embedded dirt, odors, and allergens. Schedule professional deep cleanings at least once or twice a year, or more frequently if you have multiple pets or allergies.
  4. Protect high-traffic areas. Place rugs or runners in high traffic areas and where your pets spend the most time. This can protect your carpets from excessive wear and tear. Choose washable rugs that are easy to clean and maintain.
  5. Groom your pets. Regular grooming can significantly reduce the amount of fur that ends up in your carpets. Brush your pets regularly to remove loose hair and prevent excessive shedding, and bathe them to cut down on outside dirt, dander, and odor. These protective measures can help minimize the amount of cleaning required.



The Difference Between Carpet Cleaning and Carpet Restoration

commercial carpet cleaning

Carpet cleaning and carpet restoration are two terms often used in the realm of carpet maintenance, but they refer to different processes and outcomes. Understanding the distinctions between the two can help you determine the appropriate solution for your carpeting needs. Let’s explore the difference between carpet cleaning and carpet restoration.

Carpet Cleaning

Carpet cleaning primarily focuses on removing dirt, stains, allergens, and odors from the surface of the carpet. It involves deep cleaning techniques to eliminate accumulated debris, dust mites, pet dander, and other pollutants. Carpet cleaning methods include steam cleaning, dry cleaning, or encapsulation cleaning.

The primary goal of carpet cleaning is to refresh and maintain the cleanliness of the carpet, enhancing its appearance and improving indoor air quality. Professional carpet cleaners use specialized equipment and cleaning solutions to extract dirt and stains, leaving the carpet looking rejuvenated. Regular carpet cleaning is essential for preventing the buildup of contaminants and maintaining a healthy living environment.

Carpet Restoration

Carpet restoration, on the other hand, goes beyond the surface cleaning of the carpet and addresses more significant issues, such as extensive damage, wear, or structural problems. It involves a comprehensive process to revive and repair carpets that have suffered from severe stains, burns, water damage, or deterioration over time.

Carpet restoration may include a range of techniques depending on the specific needs of the carpet. This can involve patching damaged areas, re-stretching to remove wrinkles, replacing sections of the carpet, color correction, or even complete carpet replacement in extreme cases. The goal of carpet restoration is to return the carpet to its original condition, or as close to it as possible.

While carpet cleaning is typically a routine maintenance procedure, carpet restoration is often required when carpets have experienced significant damage or degradation. Restoration is more expensive and may involve multiple steps, specialized tools, and expertise to bring the carpet back to its former glory.

Carpet cleaning and carpet restoration are distinct processes with different objectives. Carpet cleaning focuses on regular maintenance, removing surface dirt and stains, while carpet restoration deals with more extensive damage and aims to repair and restore the carpet to its original condition. Understanding these differences can help you make an informed decision about the appropriate approach to maintaining or revitalizing your carpet. Consulting with a professional carpet cleaning or carpet restoration service can provide further guidance based on your carpet’s specific needs.