Five Step, Five Stars! More Glowing Reviews from our Customers!

We don’t mean to brag, but we rack up a lot of five star reviews. Each month we get a few more on Google, and we love reading what our customers have to say about their Five Step experience.

From impossible carpet stains to dingy-looking sofas to lackluster hardwoods–our customers have challenged our skills to the best of their abilities. One customer even commented that after we came to clean his puppy-stained carpet, “You wouldn’t know we had a puppy.” That’s a pretty high recommendation!

We thought we’d share some of those reviews here on the blog today, so that you can see why customers choose Five Step Carpet Care above the competition!

What We’re Thankful for in 2019!

The weather has turned chilly and the leaves have changed color here in Asheville. Most of the leaf peepers have come and gone, and we’re settling in for a cozy winter. Thanksgiving is just one week away, can you believe it?

In the spirit of the holiday, we’d like to take a few minutes to talk about what we’re thankful for this November.

  1. Clean carpets! (And rugs, hardwood floors, tile, grout, and upholstery.) We are thankful that we’re able to bring a non-toxic, eco-friendly, and sustainable clean to so many area homes. There’s something about a freshly cleaned carpet or rug that adds warmth and coziness to any home, and we really appreciate the opportunity to provide that for so many local families.
  2. We are safe, healthy, warm, and well-fed. Let’s not take it for granted. Not everyone is so fortunate as to have a sturdy, dry home; good health; plenty of food; and friends and family to share it with this Thanksgiving.
  3. We live in Asheville! We truly do live in one of the most beautiful places on this earth, and we are so grateful to call western North Carolina home. From the breezy hot afternoons of June to the quiet snowy mornings of January, the weather is nice almost all year round. We get the most breathtaking mountain views just driving to our clients homes and businesses every day. There are so many things to do and experience in WNC—from delicious cuisine to waterfall hikes to musical events to brewery tours. And this area is populated with some of the loveliest and kindest people anywhere in the world. We wouldn’t trade our home here for anywhere else.
  4. New friends and associates! We are very active in our local business networking community, and 2019 has been a great year for meeting new people and establishing mutually beneficial business connections. We love being a part of this vibrant community, and we look forward to all that 2020 has to offer.
  5. Cranberry recipes! Not everyone loves cranberry sauce, cranberry relish, cranberry muffins, cranberry stuffing, and all the other cranberry items that make their annual appearance at Thanksgiving. But for those of us who do, this is the time of year to appreciate all of that cranberry goodness. Get it while you can, because those cranberries are going to disappear from the supermarket before Christmas!
  6. Our fantastic customers! Our clients are the best. Really. From the bottom of our hearts, we thank YOU for your trust, your support, your business, and your friendship. We strive every day to give you, our customers, the high quality work and friendly service you deserve, and we heartily appreciate you for helping to make our business a success!

We hope you have just as many things to be thankful for this year as we do, and that your holiday is filled with joy. Happy Thanksgiving from your friends at Five Step!

 

 

Professional Rug Cleaning Asheville

Ever wonder what happens to your rug when we take it to our Asheville facility to be cleaned? In this post, we’ll show you a rug’s eye view of the cleaning process!

Step 1

First, we soak your rug in a lovely, cleansing bath.

Step 2

Next, we move the rug out of the bath…

Step 3

…and over to the rubber mat, where we vacuum the excess moisture out.

Step 4

As this machine moves over the rug fibers, the agitation causes any excess dirt left over after the soak to be absorbed into the cleaning pad.

Step 5

Almost done! Next, we brush the rug gently, ensuring that all the fibers are facing the same direction and that your rug looks its best!

Step 6

Finally, your rug is hung up to dry. It’ll be home soon!

Did you enjoy our virtual rug cleaning tour? Don’t let your rugs be jealous of the luxury treatment we give our clients’ rugs! If you live in the Asheville, NC area, we can clean your rugs, too. We even offer a convenient pick up and delivery service. Drop us a line or give us a call at 828.237.3237 to find out more!

 

Cute Baby and Doggo (and a Very Clean Rug)

We recently had a photo shoot to create some stunning new images for our website. (Thanks, Amplified Media!) And at some point during the shoot, we had a couple of small visitors! So this post is basically an excuse to post extremely cute pictures of a baby and a doggo. (By the way, babies make the BEST rug inspectors.)

Try not to die of cuteness!

“Yeah Mom, it’s clean!”

 

PAWS-itively spotless!

 

Before and After Hardwood Floor Cleaning Pics!

It’s been a while since we shared before and after photos of one of our hardwood floor cleaning jobs. So we thought we’d devote this post to doing just that!

Customers from all over western North Carolina turn to us for help when their wood floors begin to look dull and dirty from years of wear and tear. We help both homeowners and business owners in the Asheville area by renewing the original shine and luster of their hardwoods. For this local business, the difference is stunning! Take a look at the before photo.

You can see our equipment there on the hallway floor. Excuse our mess! In just a short time, this hallway will undergo a transformation. You would almost think we came in and replaced all the flooring! But, no, we just cleaned it using the same efficient techniques we’ve employed successfully on hundreds of other hardwood floors.

See the results for yourself. Check out that after photo! What a brilliant shine.

Like what you see? If you live in the Asheville, NC area and want us to work our magic on your hardwood floors, give us a call at 828.237.3237 or drop us a line today using our contact form!

How to Sanitize Upholstered Furniture

Have an old sofa that’s been sitting in your basement for a decade? Or maybe you recently purchased a set of antique upholstered chairs from a yard sale? Maybe you’re worried that the fabric might be harboring hidden mold and bacteria. Not to worry! It is possible to sanitize upholstered furniture, and it’s not as difficult as you might think!

Disinfecting fabric is actually quite simple. There are many disinfectant sprays on the market that are safe to use on fabrics, and you can even whip up your own antibacterial, antifungal spray at home using eco-friendly ingredients. However, these products may only work to sanitize the surface of your upholstered furniture. For deep cleaning that tackles hidden health hazards inside stuffing and cushions, you are probably better off hiring a professional upholstery cleaning service. It just depends on how deep the contamination goes.

If you’re going the DIY route, the first thing you’ll want to do is to choose a disinfecting spray. Check the instructions and cautions on the label of any store-bought product you choose to make sure it’s safe for use on fabrics. And just to be certain, test a small area on the back of a seat cushion or somewhere that will remain hidden from sight. Allow the product to dry and make sure it doesn’t result in discoloration or any other undesired affects.

If everything looks good, you can go ahead and spray your upholstered furniture all over with the disinfectant. Leave seat cushions out so that the air will circulate around them, helping the product to dry adequately.

For an all-natural, eco-friendly spray, use equal parts vodka and water. Seriously! The vodka both sanitizes and deodorizes, and will not damage fabrics. (Again, if you want to be extra sure, just spray a test area before you proceed with cleaning the rest of the upholstery.) You can even add natural fragrances—a drop or two of lemon, lavender, or peppermint oil works well–to make your spray smell great.

If you’re concerned that there might be bacteria, viruses, mold, or mildew hiding deep inside the stuffing or seat cushions of your upholstered furniture, you’ll want to hire a professional for a thorough deep cleaning.

In the Asheville, NC area, Five Step Carpet Care is your number one source for upholstery cleaning and disinfecting. Give us a call at 828.237.3237 or use our contact form to get in touch today!

 

 

Best Wood Floor Cleaners in the Asheville Area

Looking for the best professional wood floor cleaners in the Asheville area of North Carolina?

Even though you keep your wood floors clean through regular dust mopping and polishing, there will probably come a time when you want a deeper clean. Pine and hardwood floors require periodic polishing to maintain their original shine and luster. Even engineered wood floors benefit from occasional deep cleaning.

Our wood floor cleaning process is eco-friendly and sustainable, and can restore the beauty and radiance of your floor, making it look brand new. Our cleaning solutions contain no bleach, acids, enzymes, dyes, or colors.

And if cleaning alone isn’t enough to make your floor shine, we can remove old layers of urethane or wax costing and refinish your floor in a new gloss!

Homeowners in Asheville and across western NC call us for their hardwood, pine, and laminate wood floor cleaning needs. Our reputation for top-quality wood floor cleaning services can’t be beat!

It may sound like a dubious claim, but you can verify it yourself by viewing the photographic evidence! Check out these before and after photos of our work before you make your decision.

If you live in the Asheville area or anywhere else in western NC, and you’re looking for a top-notch professional wood floor cleaning service, give us a call today at 828.237.3237 or get in touch via our contact form.

 

How to Clean Woven Grass Rugs

Are you scratching your head trying to figure out how to clean your woven grass rug? Obviously you can’t throw it in the washing machine or use a regular carpet cleaner on it. And most spot cleaning products on the market are intended for cotton, wool, or synthetic fiber rugs. So how do you clean one that’s made of grass?

Rugs made of woven grass are more commonly referred to as “sisal” or “seagrass” rugs. They are among the simplest types of rugs to maintain because they are made with dried vegetation that does not attract dust and is impervious to bacterial growth. For the most part, just regular vacuuming is enough to keep sisal and seagrass rugs looking great for years.

But what about spills and stains? Most types of stains on sisal and seagrass rugs can be spot cleaned fairly easily at home, using these DIY instructions:

  1. Immediately blot the spill with paper towels or a clean white cloth. Try to remove as much moisture as you can before moving on to step 2.
  2. Dilute a PH-neutral detergent with room temperature water. Gently brush the rug fibers without allowing them to become fully saturated.
  3. Blot away the moisture with paper towels or a clean white cloth.
  4. Repeat steps 2 and 3 as needed.
  5. Hang the rug in the sun to dry, or use a blow dryer to quickly evaporate any remaining moisture.

If this DIY method doesn’t work for you, or if you are unsure about the type of stain you’re dealing with, you might want to seek help from a professional.

Five Step Carpet Care offers a sisal rug cleaning service in the Asheville area of western North Carolina. If you’re in the area, give us a call at 828.237.3237 or get in touch via our contact form today!

How to Clean Red Wine From Upholstery

We all enjoy a nice glass of red wine in the evening, but sometimes imbibing results in a dark red mishap. If you end up with a red wine stain on your upholstered furniture, don’t worry! Chances are, you can get it out with just two simple cleaning ingredients if you act quickly.

Try to attack the stain as soon as you notice it. The less time the wine has to dry and set into the upholstery fabric, the better your chances of successfully removing the stain.

Follow these steps to clean red wine from upholstery:

  1. Prepare cleaning solution. Mix one tablespoon of liquid dish soap into two cups of cool water.
  2. Blot the stain. With a clean cloth, blot the wine stain, absorbing as much of the liquid as you can. Do not wipe at the area, as that will cause the stain to spread.
  3. Sponge the stain with the cleaning solution. Once you have absorbed as much of the dampness as possible, use a clean sponge or towel to apply your diluted dish soap mixture to the affected area. You should see the color of the stain begin to lighten as you sponge.
  4. Blot until liquid is absorbed. Once again with a clean, dry cloth or towel, blot at the moisture until it is as dry as you can get it.
  5. Repeat as necessary. If the stain is still there, repeat steps 2-4 until it is no longer visible.
  6. Sponge the area with a wet cloth. Use a clean cloth and clear water to sponge the area and remove any leftover soap residue.
  7. Blot dry. With a clean, dry towel, blot the area until no more moisture remains.

If you didn’t discover your wine stain until it was too late, or if you’re having trouble with the above steps, it’s time to call in a professional!

Five Step Carpet Care is the leading pro upholstery cleaner in the Asheville, NC area. We will have that red wine stain out of your upholstery in no time! Give us a call at 828.237.3237 or get in touch via our contact form today!

How to Clean a Futon Mattress

Wondering how to clean a futon mattress? Or how about maintaining your futon mattress to keep it looking clean, smelling fresh, and to extend its usefulness?

Futons are a great, versatile furniture choice, especially for tight spaces and multi-purpose rooms. Because many people use their futons both as sofas and beds, they can get dirty and worn more quickly than other pieces of furniture. Use these six simple steps to get your futon mattress clean and keep it that way! 

Photo by Filios Sazeides

  1. Rotate regularly- Rotating your futon mattress helps keep from collecting dust and cobwebs on the bottom. It also prevents the mattress from becoming misshapen from overuse on one side. You should turn your futon mattress over about once a month to extend its life.
  2. Freshen- Once every two or three months, take the cover or bedding off of the futon mattress and allow it to air out, using fans for extra air circulation. You can also deodorize your mattress at this time by sprinkling baking soda on the surface, letting it sit for an hour, and then vacuuming.
  3. Vacuum- To give your mattress a thorough cleaning, start by rotating and/or airing it out, then vacuum it to remove lint, dead skin, and pet hair.
  4. Spot Clean- If you have an accidental spill and get a stain on your futon mattress, try to tackle it quickly—before the stain dries, if possible. You can use a small bowl of water with just a drop or two of liquid dishwashing soap to remove most types of stains. After the stain is removed, be sure to sponge the area with clear water to get rid of any soap residue. Then blot dry with a clean cloth or towel.
  5. Clean and Maintain the Frame- Your futon frame may be made of wood or metal. Either way, to keep your futon looking its best, you should dust the frame every month or so, paying special attention to the parts beneath the futon mattress, where cobwebs and dust bunnies tend to gather. Take the time to tighten any loose screws while you’re at it. If you have a wooden frame, you might want to oil the wood.
  6. Protect Your Futon Mattress- The best investment you can make to extend the life of your futon mattress is to purchase a quality futon cover. Keeping the mattress covered will prevent dirt, crumbs, and spills from reaching the mattress itself. Futon covers are thick and durable, and they zipper up one side to make taking them off and putting them back on easy. They are usually machine washable. You should launder your futon cover about once a month if you use the futon frequently.
  7. Professional Cleaning- If your futon mattress has stains that won’t come out with regular spot cleaning, or if it has been sitting for awhile in a dank or musty environment, you might want to consider having it professionally cleaned. A professional upholstery cleaner will come to your home and clean the futon for you. With their specialized equipment, they are sure to get it much cleaner than you could do yourself.

If you live in the Asheville, NC area and are in need of friendly, professional upholstery cleaners for your futon or any other furniture, call Five Step Carpet Care at 828.237.3237 today or get in touch using our contact form.