Pet Odor Removal in Weaverville NC

What’s that smell?!?

Attention, Weaverville! Pet odor removal is possible!

Did your puppy have a few accidents in the family room before he graduated potty training? Or does your cat track litter into the carpeted hallway? Maybe you have a sick or elderly pet who has continence issues. Or perhaps you just have that unmistakable “dog smell” from fur and dander being ground deep into your carpet pile, where the vacuum can’t reach it.

Is it a lost cause, or is there a way to rid your home of bad pet odors without shipping your furry friends off to the farm?

Chances are, the odors are actually coming from the bottom of the carpet, or the padding underneath. But you don’t have to rip the carpet out and replace it to get rid of the odors! Quality professional carpet cleaning can address those smells (and stains) for good.

At Five Step Carpet Care, we help homeowners (and landlords) with pet odor problems every week. We’ll get rid of those smelly spots so that you and your pets can enjoy your carpet again. Best of all, our green, non-toxic five step process will take care of those odors without leaving any chemical residues behind.

If you live in Weaverville (or anywhere in western NC) and you struggle with pet related odors in your home, give Five Step a call at 828.237.3237 or send us a message.


7 Reasons NOT to Hire a Professional Carpet Cleaner

We’re always advising readers on the benefits of professional carpet cleaning here on the blog. Of course we are! We believe in what we do, and we want your business! But, that having been said, it must be noted that professional carpet cleaning is NOT for everyone. Here is a list of reasons why you might not want to hire a carpet cleaning service.


  1. You don’t have carpets. If your home does not have any carpets, it would be kind of silly to hire a professional carpet cleaner.
  2. You might lose your dog. If your original carpet color matches your dog’s coat color, then having your carpets professionally cleaned might not be for you. That gray cast that your carpet takes on when it is dirty might be the only thing keeping you from a frightening dog camouflage situation like this:
  3. That pizza sauce stain is your friend. Maybe you don’t get out much. We’re not here to judge. If you have named the stains on your carpet, given them their own coffee mug, and taken to having long conversations with them in the evenings, then a carpet cleaner is probably not the professional you need to see.
  4. All your friends will want to sleep on your floor. This is one of the biggest risks of having your carpet cleaned. Once your friends see how luxuriously clean and soft your carpet is, they might start making excuses to come over for a visit—and end up napping on the carpet.
  5. You are an alien blob who floats through the air.If you never use your carpet, then it probably won’t get dirty, and therefore it doesn’t make sense to clean it. So if your alien biology precludes you from having feet or otherwise coming into contact with your floor, then you’re off the hook for carpet cleaning.
  6. You’re a wizard. If you’re Molly Weasley, then you definitely don’t need carpet cleaning services. You have a wand, possibly a house elf, and a dozen spells up your sleeve for all manner of home cleaning emergencies. In fact, maybe you should consider starting your own magic carpet cleaning service for Muggles.
  7. You have a symbiotic relationship with dust mites. 

    Perhaps you have some kind of reverse bubble-boy syndrome. Instead of experiencing allergic reactions at the tiniest exposure to environmental contaminants, you actually require mass exposure to these allergens in order to remain healthy. In that case, you should keep your carpet dirty. For your health.


If none of the above reasons apply to you, we’d be happy to clean your carpets! (If you live in the Asheville, NC area, that is.) Give us a call at 828.237.3237 or send us a message today!


4 Hardwood Floor Cleaning Myths – BUSTED!

wood floor cleaning

In the years that we’ve been providing wood floor cleaning services in the Asheville, NC area, we’ve encountered a lot of persistent bad information about cleaning wood floors. So we decided to write a blog post to address all of the most common myths.

  1. Shine=Clean. Not necessarily. Although it’s true that a clean floor should shine, the fact is that the shine of your floor has as much or more to do with its surface smoothness as with cleanliness. Dull floors can result from tiny scratches and scuffs on the surface of the wood. To restore shine to a floor like that, refinishing is usually required.
  2. Wood floors need to be treated with oil. It used to be true that wood floors benefitted from the application of oil soap. But that was back when hardwoods were sealed with wax, which dehydrated the wood, creating a need to replenish the wood’s natural moisture with oil. Now, most wood floors are sealed with polyurethane, not wax. Polyurethane sealer does not allow moisture to escape the wood, so no oil is needed. And besides, modern sealers create a barrier which will not allow the oil to soak into the wood itself, so if you apply oil to a modern wood floor it will just make the floor slick.
  3. Mix vinegar in with your wood floor cleaner. This is another piece of advice that used to be sensible in the old days but isn’t true any longer. In bygone eras, the all-purpose, lye-based soaps were much harsher than our modern wood floor specific soaps. People used to add some vinegar to the mop bucket to lessen the harshness of the soap. (What they probably didn’t know was that the vinegar lowered the PH of the cleaning solution, making it less harmful to the wood floors.) Modern wood floor cleaners are formulated to have suitable PH levels, so adding vinegar is no longer necessary.
  4. Just clean your wood floors with water. It depends on how heavy of a clean you’re doing. You can damp mop most wood floors with just plain water, but you must use a very small amount of water—just enough to pick up dust and no more. For actual deep cleaning, use a liquid floor cleaner formulated for wood floors (we recommend Bona Hardwood Floor Cleaner), and make sure to follow the directions on the bottle to the letter!

Hopefully, this post helps to clear up some of the most common misunderstandings about caring for hardwood floors. Need more help? We’re here for you! If you live in the Asheville, NC area and are looking for high-quality professional wood floor cleaning, give Five Step a call at 828.237.3237 or get in touch via our contact form today!