Five Step Carpet Care of Asheville NC provides rug and carpet cleaning services at the most affordable price in Asheville NC.

How to Sanitize Upholstered Furniture

Have an old sofa that’s been sitting in your basement for a decade? Or maybe you recently purchased a set of antique upholstered chairs from a yard sale? Maybe you’re worried that the fabric might be harboring hidden mold and bacteria. Not to worry! It is possible to sanitize upholstered furniture, and it’s not as difficult as you might think!

Disinfecting fabric is actually quite simple. There are many disinfectant sprays on the market that are safe to use on fabrics, and you can even whip up your own antibacterial, antifungal spray at home using eco-friendly ingredients. However, these products may only work to sanitize the surface of your upholstered furniture. For deep cleaning that tackles hidden health hazards inside stuffing and cushions, you are probably better off hiring a professional upholstery cleaning service. It just depends on how deep the contamination goes.

If you’re going the DIY route, the first thing you’ll want to do is to choose a disinfecting spray. Check the instructions and cautions on the label of any store-bought product you choose to make sure it’s safe for use on fabrics. And just to be certain, test a small area on the back of a seat cushion or somewhere that will remain hidden from sight. Allow the product to dry and make sure it doesn’t result in discoloration or any other undesired affects.

If everything looks good, you can go ahead and spray your upholstered furniture all over with the disinfectant. Leave seat cushions out so that the air will circulate around them, helping the product to dry adequately.

For an all-natural, eco-friendly spray, use equal parts vodka and water. Seriously! The vodka both sanitizes and deodorizes, and will not damage fabrics. (Again, if you want to be extra sure, just spray a test area before you proceed with cleaning the rest of the upholstery.) You can even add natural fragrances—a drop or two of lemon, lavender, or peppermint oil works well–to make your spray smell great.

If you’re concerned that there might be bacteria, viruses, mold, or mildew hiding deep inside the stuffing or seat cushions of your upholstered furniture, you’ll want to hire a professional for a thorough deep cleaning.

In the Asheville, NC area, Five Step Carpet Care is your number one source for upholstery cleaning and disinfecting. Give us a call at 828.237.3237 or use our contact form to get in touch today!

 

 

How to Clean Red Wine From Upholstery

We all enjoy a nice glass of red wine in the evening, but sometimes imbibing results in a dark red mishap. If you end up with a red wine stain on your upholstered furniture, don’t worry! Chances are, you can get it out with just two simple cleaning ingredients if you act quickly.

Try to attack the stain as soon as you notice it. The less time the wine has to dry and set into the upholstery fabric, the better your chances of successfully removing the stain.

Follow these steps to clean red wine from upholstery:

  1. Prepare cleaning solution. Mix one tablespoon of liquid dish soap into two cups of cool water.
  2. Blot the stain. With a clean cloth, blot the wine stain, absorbing as much of the liquid as you can. Do not wipe at the area, as that will cause the stain to spread.
  3. Sponge the stain with the cleaning solution. Once you have absorbed as much of the dampness as possible, use a clean sponge or towel to apply your diluted dish soap mixture to the affected area. You should see the color of the stain begin to lighten as you sponge.
  4. Blot until liquid is absorbed. Once again with a clean, dry cloth or towel, blot at the moisture until it is as dry as you can get it.
  5. Repeat as necessary. If the stain is still there, repeat steps 2-4 until it is no longer visible.
  6. Sponge the area with a wet cloth. Use a clean cloth and clear water to sponge the area and remove any leftover soap residue.
  7. Blot dry. With a clean, dry towel, blot the area until no more moisture remains.

If you didn’t discover your wine stain until it was too late, or if you’re having trouble with the above steps, it’s time to call in a professional!

Five Step Carpet Care is the leading pro upholstery cleaner in the Asheville, NC area. We will have that red wine stain out of your upholstery in no time! Give us a call at 828.237.3237 or get in touch via our contact form today!

Can You Wash Scotch Guarded Fabric?

how to clean scotch guarded fabric

Do you have a Scotch Guarded sofa or chair that needs spot treatment?

Many couches and chairs come from the factory already treated with a product called Scotchgard. (You can also apply a Scotchgard treatment yourself at home.)

This is really great stuff—it repels water and prevents liquids from absorbing into the upholstery fabric, reducing the likelihood of a tough stain.

Once a piece of furniture is “Scotchgarded”, it will rarely need cleaning beyond occasional vacuuming to take care of crumbs, pet hair and dander, and dirt and dust. When spills occur, you can usually clean them just by blotting with a paper towel if you get to them quickly enough. Blot until no more dampness comes up on your paper towel.

The way the product works is that it slows the absorption of fluids into the fabric. It doesn’t stop absorption completely. So if you clean it up immediately, you’re golden. But if don’t catch a spill in time, you likely will have a stain to deal with.

If you do miss that magic window of time and end up with a tough stain on your Scotchgarded couch, there are a couple of things you can do.

Our advice? Call a reputable upholstery cleaner. It’s not expensive, and you’re pretty much guaranteed to get the stain out if you hire a professional. Plus, even Scotchgarded fabrics can benefit from occasional deep cleaning. Fabric treatments like Scotchgard only work to prevent tough stains. They don’t do anything about odors or ground-in particulates from regular wear and tear.

But if you’re in a do-it-yourself mood, do yourself a favor before you attempt to clean it and check the manufacturer’s label on the piece of furniture. The cleaning instructions will tell you what types of cleaning products are safe for your couch or chair. They are written in cryptic code, but here’s a handy guide:

“S” means solvent-based cleaners are safe. Try rubbing alcohol.

“W” means you must use a water-based cleaner in order to avoid damaging the upholstery. Use a bit of dish soap mixed with water.

“W-S” means you can use either solvents or water-based cleaners.

“X” means don’t use any cleaners; only vacuum.

If all that sounds too complicated, take our advice and call in an expert. If you live in the Asheville, NC area, we would be happy to help you with your Scotchgarded upholstery cleaning needs. Call Five Step at (828) 237-3237 or drop us a line, and we’ll get back to you quickly!

6 Tips for Hiring a GOOD Upholstery Cleaner

Hiring a good upholstery cleaner can pose a difficult choice. Since upholstery cleaning is something most people only do when the need arises because of stains, it can be hard to maintain a relationship with your upholstery cleaner like you do with a mechanic or lawn care service. And with so many options on the market, it’s hard to know what type of service to go with.

To make matters worse, many upholstery cleaners make it nearly impossible to find out necessary information through their website or promotional materials, such as whether they use bleach or soap products in their cleaning solutions. And then there are always those horror stories about perfectly good pieces of furniture getting completely ruined by incompetent cleaners—or, even worse, a child or pet becoming ill from exposure to the upholstery fabric after cleaning.

Thankfully, there are ways to limit the possibility of something going wrong when you are hiring an upholstery cleaner. It’s a relatively simple matter of doing a small amount of homework before making your decision. Here’s a quick list of items to check up on for each company you consider.

  1. Find out how long the company has been in business. While a shorter length of time in business shouldn’t necessarily disqualify an upholstery cleaning service (everyone has to start somewhere), it is essential to determine how much experience the company has. You don’t want to be taken in by a fly-by-night company that will clean your armchair today and goes out of business next week. If the company you’re considering has been around for less than a year or two, find out what experience the owner and employees had before the company’s opening, and check online for reviews and testimonials.
  2. Learn what type of equipment and cleaning solutions they use. There are all types of upholstery cleaning systems and equipment. You should be able to fairly quickly determine what kind your prospective carpet cleaner uses by looking on their website. If they don’t have a website, that might be a warning sign. If the information you’re looking for isn’t readily available on the site, the owner or representative should answer your question when you ask without hesitation.
  3. Pricing considerations. There are a lot of things in life that you can skimp on, trying to get the absolute lowest price. But upholstery cleaning is not one of them. An incredibly low cost usually means incredible incompetence. On the other hand, if the price seems way too expensive, you would probably do well to keep shopping. Do the math. Does it seem reasonable that a company could stay in business charging the price that you were quoted, without cutting corners?
  4. Make sure the company is bonded and insured. No matter how excellent an upholstery cleaning service is, no one is immune to accidents. As with any service provider doing work in your home, make entirely sure the service you choose is bonded and insured…just in case.
  5. Check Reviews. It’s the age of information! If you can’t find reviews of a service company online, chances are they’re either brand-spanking new, or they are going to great lengths to keep reviews off the internet. Good, honest businesses LOVE reviews. Even if there’s an occasional nasty one, the good ones more than makeup for it by bringing new and repeat clients to their door, free sites like Yelp! and membership sites like Angie’s List will show you reviews of all the relevant service providers in your area. But Googling the name of the company you’re researching is also an effective way to find reviews.
  6. How do the company representatives treat you? Even if a company passes all five of the tests above, you want to make sure they’re going to treat you with respect and consideration. When you call or email the company, do they get back to you within a reasonable time frame? Are they friendly and courteous? Do they answer your questions honestly? If the company passes this final test, you’ve probably found yourself a keeper.

We hope this list helps you through the sometimes frustrating task of choosing an upholstery care company. If you live in the Asheville, NC area, you are welcome to put us to the test! Peruse our blog and website, and feel free to call us at 828.237.3237 or get in touch through the contact form with any additional questions you might have.

Best Upholstery Cleaners in Western NC

Looking for top quality, professional upholstery cleaners in Western North Carolina?

Here are five reasons you should give Five Step Carpet Care a call first.

  1. We CAN get the stains out. You might be surprised how many companies out there represent themselves as upholstery cleaning experts, and then they show up and tell you they “can’t.” Your upholstery is too fragile; the stain is too heavy, the color is too light — basically, a bunch of excuses. We hear stories like this all the time from customers who tried to go with another company before they called Five Step. Rest assured, when we say we can clean a piece of furniture, we really CAN.
  2. Strong odors are no match for our cleaning process. Got odors in the fabric of your furniture? Whether it’s pet odors, a musty odor from a chair or sofa sitting in the basement too long, cigarette smoke, or just about any other type of offensive smell, we can get them out. Even if the odor is coming from deep inside the cushions of your furniture, our process will extract it!
  3. Our staff is friendly, professional, and hardworking. We are proud of our team! In our opinion, we have the kindest and most hardworking pros in the business working for us. They are polite and treat every customer with respect. They take the utmost care not to cause damage to our customers’ homes or furnishings, and they get the job done right, and on time. We’re sure you’ll feel the same way about our fantastic team after you give Five Step a try.
  4. We’re locally owned. Our roots are here in WNC, just like yours. We don’t answer to corporate shareholders in some other city. We respond to YOU, the customer. That’s why it is so important for us to provide the best service we possibly can.
  5. Our cleaning methods are 100% non-toxic, green, and sustainable. We care deeply about the health of our customers, their pets, and the environment. The cleaning agents we use are free from all health-damaging toxins, and we use WAY less water than our competitors. A visit from Five Step doesn’t mean you have to worry about the health of your kids or pets or any negative impact on the environment. If you are concerned about conserving and protecting our precious natural resources, there’s no better choice for upholstery cleaners in Hendersonville than Five Step.

To give you an idea of the quality of our work, here are some before and after photos of a sofa we cleaned!

asheville upholstery cleaning

asheville nc upholstery cleaning

If you live in Asheville, Hendersonville, Weaverville, Arden, or elsewhere in Western North Carolina, and you’re looking for the best upholstery cleaning service in the area, look no farther than Five Step Carpet Care! Give us a call

at 828.237.3237 or drop us a line today!

(Re)New Furniture for the Holidays?

Are your sofas and chairs starting to look a little worse for wear? About to have family over for the holidays, but still haven’t gotten the wine stains out of the couch from last Thanksgiving? Are you wishing Santa would bring you a new living room suite this year, but you don’t know how you’re gonna pay the Santa bill?

Maybe you don’t need brand new furniture. Maybe you just need renewed furniture. At Five Step Carpet Care, we make old upholstery look good as new every single day. We work our magic with all types of fabrics—even wool and microsuede—and can get out layers of grime and any type of stains. Gravy, cranberry sauce, pumpkin pie…you name it! When we’re done, your guests will think you’ve gone out and bought a whole new suite of furniture.

And while we’re at it, we can renew your carpets and area rugs, too. In just a couple of hours, your home furnishings will be as bright and radiant as when you first moved in.

If you live in the Asheville, NC area and are looking for upholstery or carpet cleaning for the holiday season or any other time of year, give us a call at 828.772.1824, or drop us a line via our contact form. You and your home will be SO glad you did.

 

Top Source for Upholstery Cleaning in Arden NC

upholstery cleaning arden nc

Looking for a great upholstery cleaning service in Arden, NC? Our customers all over Western North Carolina know that when they need upholstery cleaning, Five Step Carpet Care is just a phone call away.

Got a pizza sauce stain on your nice white sofa? We can take care of that.

Wine stain on your velvet wingback chair? We’ve seen it before, and made it disappear.

Is your microsuede couch just looking kind of dingy after a couple of years of wear and tear? We deal with old, ground-in dirt and residue all the time.

Did you pick up a gorgeous chaise lounger at an antique shop that was discounted because the upholstery was less than pristine? We know how to handle delicate fabrics.

Or maybe your beloved pet has left embarrassing odors on your armchair. (Or is it their armchair? Either way, we can clean it.)

Our crew is polite, friendly, and professional, and we always pay close attention to detail. Plus, our cleaning solutions are gentle on fabrics, as well as sustainable and non-toxic—safe for you, your pets, and the environment.

If you’re looking for top notch upholstery cleaning with great customer service in Arden or anywhere in the Asheville/Hendersonville area, give Five Step Carpet Care a call at 828.772.1824. You’ll be so glad you did!

Weaverville Upholstery Cleaners

Why do our customers say that we are the best upholstery cleaners in Weaverville? Well, for one thing, when we come to your home to clean your upholstery, we actually get it clean (unlike some of those other guys!) We can clean types of fabric that other companies won’t touch, and get out stains that other companies can’t clean. Take a look at some of our before and after pics to see what we mean.

But our commitment to excellent work isn’t the only reason for our great reputation! We’re also known for the friendliness and professionalism of our crew. Our customers love the fact that we arrive when we say we will, we treat our customers courteously, and we never leave a mess behind. We even wear gloves to prevent the transfer of oils, dirt, and sweat from our hands onto your upholstery!

And as if all that weren’t reason enough for our clients to consider us the best upholstery cleaners in WNC, we also use only green, sustainable, and non-toxic cleaning solutions. So when you call Five Step, you can be sure that your decision is the best one you can make not only for your upholstery, but for the health of your family, your pets, and the environment!

If you live in Weaverville, NC and are looking for top-notch professional upholstery cleaning, give Five Step a call at 828.772.1824 or shoot us a message through our contact form today.

5 Upholstery Cleaning Myths, BUSTED!

We’ve been in the business a long time, and when it comes to upholstery care myths, we’ve heard them all! Here are our top 5 most frequently heard misconceptions about upholstery cleaning, along with the real truth from industry professionals at Five Step Carpet Care.

 

  1. All upholstery cleaning companies are the same. Au contraire! Just as with any industry, ALL UPHOLSTERY CLEANERS ARE NOT CREATED EQUAL. We’ve published a handy checklist to help you make sure you are hiring a company that will do the job right, and treat you like the valuable customer that you are. Check it out here.
  2. An upholstery cleaner does nothing more than remove visible dirt. Wrong again! Proper upholstery cleaning not only removes visible dirt; it also tackles harmful pathogens that might be hidden in or under your upholstery. Things such as mold spores, bacteria, dander, and other allergens. It also freshens the fabric, making it look brighter and feel softer, and a good professional cleaning will also negate any musty odors coming from the upholstery or underneath it.
  3. Cleaning your upholstery causes it to deteriorate. Not true! We think this myth got started because there are improper cleaning methods, such as scrubbing, that can lead to deterioration of the upholstery fabric. But an experienced, professional upholstery cleaning service would never use these methods. At Five Step, we’re familiar with hundreds of different types of upholstery fabrics and how to clean them. We never use abrasives or harsh chemical agents on your upholstery. Rest assured that our gentle cleaning methods will NOT cause deterioration.
  4. DIY cleaning is just as effective as professional cleaning. Not likely. Although it is possible to clean your own upholstery using store-bought cleaning solutions and rental equipment, chances are high that your efforts will not produce the same results as a professional upholstery cleaning service. Why? Because professional cleaners have tons of experience that the average consumer does not, and because the equipment we use is of much higher quality. Since improper cleaning can damage your upholstery or lead to mold and mildew growing inside of your furniture cushions, it’s much more cost effective to hire a competent professional. We wrote an entire blog post on this topic last year. Check it out to learn more.
  5. It’s not worth the money you spend. Your furniture represents a significant investment in your home and your continued ability to enjoy it. If your furniture is dirty, you won’t enjoy it nearly as much. And in addition to present enjoyment, professional cleaning can be a smart financial decision in the longer term. Quality furniture can last a very long time—if it’s properly cared for. A yearly or bi-yearly cleaning for your sofa and chairs is much cheaper in the long run than having to replace them every few years because they look dingy and smell funny.


If you live in the Asheville, NC area and are in need of top notch professional upholstery cleaning, give Five Step a call at 828.772.1824 or drop us a line via our contact form today!

 

The BEST Upholstery Cleaners Hendersonville NC

upholstery cleaners hendersonville

We can clean hundreds of types of upholstery fabrics. Even if they’re all on the same couch!

Looking for great, professional upholstery cleaners in Hendersonville, NC? Here are four reasons you should give Five Step Carpet Care a call first.

  1. We CAN get the stains out. You might be surprised how many companies out there represent themselves as upholstery cleaning experts, and then they show up and tell you they “can’t”. Your upholstery is too fragile, the stain is too heavy, the color is too light. Basically, a bunch of excuses. We hear stories like this all the time from customers who tried to go with another company before they called Five Step. Rest assured, when we say we can clean a piece of furniture, we really CAN.
  2. Our staff is friendly, professional, and hardworking. We are really proud of our team! In our opinion, we have the nicest and most hardworking pros in the business working for us. They are polite and treat every customer with respect. They take the utmost care not to cause damage to our customers’ homes or furnishings, and they get the job done right, and on time. We’re sure you’ll feel the same way about our amazing team after you give Five Step a try.
  3. We are locally owned. Our roots are here in western North Carolina, just like yours. We don’t answer to corporate shareholders in some other city. We answer to YOU, the customer. That’s why it is so important to us to provide the best service we possibly can.
  4. Our cleaning methods are completely non-toxic, green, and sustainable. We care deeply about the health of our customers, their pets, and the environment. The cleaning agents we use are free from all health-damaging toxins, and we use WAY less water than our competitors. If you are concerned about conserving and protecting our precious natural resources, there’s no better choice for upholstery cleaners in Hendersonville than Five Step.

To give you an idea of the quality of our work, here are some before and after photos of a sofa we cleaned!

asheville upholstery cleaning

asheville nc upholstery cleaning

If you are looking for top-notch upholstery cleaners in Hendersonville, Asheville, or anywhere in western NC, give Five Step Carpet Care a call at 828.772.1824 or shoot us a message today. You’ll be glad you did!