Five Step Carpet Care of Asheville NC provides rug and carpet cleaning services at the most affordable price in Asheville NC.

10 Amazing Historical Facts About Carpet!

Carpet is so commonplace in American homes today that we take it for granted. But it wasn’t always that way! Here’s a list of fascinating facts about the history of carpet.

  1. The oldest carpet known to historians is the Pazyryk carpet. It was discovered in a burial mound in Siberia in 1949 and had been preserved in ice for thousands of years.
  2. The word “carpet” comes from the Latin root carpere, meaning “to pluck.” This is because ancient carpet makers practiced their craft by plucking unraveled fibers. The Latin phrase carpe diem originates from the same root, meaning “to sieze (or pluck) the day.”
  3. “Rolling out the red carpet” is a custom rooted in ancient times. Kings, politicians, and dignitaries walked atop red carpets to mark their routes through crowded cities. The first recorded reference in history to the custom was for Agamemnon in 458 BC.
  4. Cyrus the Great was said to have introduced carpets (and the art of making them) to Persia, after having been awed by the beauty of the carpets he saw when he conquered Babylon in 539 BC.
  5. Early colonial settlers in America used large rugs woven from wool to cover the floors in their homes.
  6. Before vacuum cleaners, no one had wall-to-wall carpets. Instead, they used large area rugs that had to be taken outside and beaten with sticks or wire carpet beaters to clean. This was typically done only once a year, during spring cleaning.
  7. In 1971, the first woven carpet mill was opened in Philadelphia, Pennsylvania by William Sprague.
  8. The kind of wall-to-wall tufted carpets we are familiar with today started out as blankets. Catherine Evans Whitener of Dalton, Georgia, began making bedspreads out of muslin cloth with tufted yarn sewn into it. These became very popular, starting a new cottage industry in the region which eventually led to mill-produced, tufted carpets based on Whitener’s original bedspread pattern.
  9. The first factories producing wall-to-wall tufted carpets were started in the same town of Dalton, Georgia after World War II, and to this day, Dalton is considered the carpet capital of the world, producing 70% of the world’s carpets.
  10. The Hoover company had a hard time selling its original prototype vacuum cleaners because people were offended at the idea that their carpets might be dirty!

Best Upholstery Cleaners in Western NC

Looking for top quality, professional upholstery cleaners in Western North Carolina?

Here are five reasons you should give Five Step Carpet Care a call first.

  1. We CAN get the stains out. You might be surprised how many companies out there represent themselves as upholstery cleaning experts, and then they show up and tell you they “can’t”. Your upholstery is too fragile, the stain is too heavy, the color is too light. Basically, a bunch of excuses. We hear stories like this all the time from customers who tried to go with another company before they called Five Step. Rest assured, when we say we can clean a piece of furniture, we really CAN.
  2. Strong odors are no match for our cleaning process. Got odors in the fabric of your furniture? Whether it’s pet odors, a musty odor from a chair or sofa sitting in the basement too long, cigarette smoke, or just about any other type of offensive smell, we can get them out. Even if the odor is coming from deep inside the cushions of your furniture, our process will extract it!
  3. Our staff is friendly, professional, and hardworking. We are really proud of our team! In our opinion, we have the kindest and most hardworking pros in the business working for us. They are polite and treat every customer with respect. They take the utmost care not to cause damage to our customers’ homes or furnishings, and they get the job done right, and on time. We’re sure you’ll feel the same way about our amazing team after you give Five Step a try.
  4. We’re locally owned. Our roots are here in WNC, just like yours. We don’t answer to corporate shareholders in some other city. We answer to YOU, the customer. That’s why it is so important to us to provide the best service we possibly can.
  5. Our cleaning methods are 100% non-toxic, green, and sustainable. We care deeply about the health of our customers, their pets, and the environment. The cleaning agents we use are free from all health-damaging toxins, and we use WAY less water than our competitors. That means a visit from Five Step doesn’t mean you have to worry about the health of your kids or pets, or about any negative impact on the environment. If you are concerned about conserving and protecting our precious natural resources, there’s no better choice for upholstery cleaners in Hendersonville than Five Step.

To give you an idea of the quality of our work, here are some before and after photos of a sofa we cleaned!

asheville upholstery cleaning

asheville nc upholstery cleaning

If you live in Asheville, Hendersonville, Weaverville, Arden, or elsewhere in Western North Carolina, and you’re looking for the best upholstery cleaning service in the area, look no farther than Five Step Carpet Care! Give us a call

at 828.237.3237 or drop us a line today!

Virtual Tour of the Five Step Facility!

Ever wondered what happens to your rugs when we pick them up for cleaning?

When we pick up a rug from a customer’s home for cleaning, we bring it here to our facility off of Patton Avenue in west Asheville. This is where the magic happens.

asheville rug cleaning

This is where we bathe the rugs and hang the clean rugs up to dry.

 

Here is the area where we extract dirt and stains from your rugs.

 

Every tradesman needs his tools! The Wolverine is one of our most used pieces of equipment.

Finally, here is a short video tour of our facility.

 

If you live in the Asheville, NC area and are in need of rug or carpet cleaning, give us a call at 828.772.1824 or get in touch via our contact form today!

The Worst Carpet Cleaning Advice We’ve Ever Heard

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We’ve been in the carpet cleaning business for a long time, and when it comes to bad carpet cleaning tips, we’ve probably heard them all. From applying hairspray to carpet stains, to “ironing out” wax spills, here are the top seven worst pieces of advice we’ve heard!

  1. Just Google it. Actually, no, don’t. Google is an amazing resource for a lot of things, but when it comes to carpet cleaning, your best use of Google (or any other search engine, for that matter) is to find a reputable carpet cleaning company in your local area. There’s tons of “advice” on the internet for carpet cleaning, but just because you read something online doesn’t make it true! You’re much better off consulting a professional.
  2. Use Dish Soap. Dish soap can be used for a lot of non-dish related household cleaning chores, but carpet cleaning is not one of them. Although the sudsing action of dish soap might, possibly, maybe remove or reduce the appearance of stains, it will also leave behind a soapy residue that will not come out without drenching the carpet with water, which can cause mold and mildew to grow on and beneath the carpet. Dish soap can also dull the color and change the texture of your carpet. So keep the dish soap in the kitchen, and leave carpet cleaning to the professionals!
  3. Apply Hairspray. Honestly, who came up with this horrible advice? Hairspray leaves behind a sticky residue that will stiffen your carpet fibers and attract more dirt and contaminants over time. And it’s almost impossible to rinse out. In fact, hairspray stains are one of the more common problems we help our customers with, so obviously it’s a bad choice for a carpet cleaning agent. Remember: hairspray is for hair!
  4. Clean with Vinegar. Vinegar is enjoying a new revival as a multi-purpose, all natural household cleaning agent. You can find articles online that recommend using vinegar for cleaning anything from toilets to clothing to silverware. It’s true that vinegar is a powerful, non-toxic disinfectant, but it’s simply not effective for removing dirt or stains. (Sorry, vinegar evangelists!) And so it is definitely NOT a good choice for carpet cleaning applications.
  5. No. Just, no. First of all, if you use hydrogen peroxide on your carpet, you run a very real risk of bleaching or adulterating the color of the carpet. Secondly, peroxide can be harmful to the carpet fibers, causing them to fray. Again, leave the carpet stains to the professionals and leave the hydrogen peroxide in the bathroom where it belongs!
  6. Just Use Water. “It’s just water! What could it hurt?” Well, turns out, quite a lot. Applying water to a stain can cause the stain to spread, and, depending upon what caused the stain in the first place, wetting it could make it set into the carpet fibers and become permanent. If the stain was caused by an acidic agent, wetting it can reactivate the acid and potentially cause more harm to your carpet, and possibly to any people or pets who come into contact with the stain.
  7. Use a Hot Iron to Remove Spilled Wax. It seems like a logical solution—heat up the wax and it will melt and be easy to get off of the carpet, right? Well, not really. Often times, wax spills sit at the top of the carpet fibers. Melting the wax again can cause it to run down into the mat of the carpet, and possibly through the carpet backing and onto the subfloor. Plus, putting a hot iron on your carpet is a fire hazard. And you definitely don’t want to create a burn mark on your carpet. We can get out a wax spill, but we can’t get out a scorch mark!

 

We hope that this blog post helped clear up some of the confusion about home carpet cleaning advice that’s floating around the internet. If you live in the Asheville, NC area and you need carpet cleaning services from folks who know what they’re doing, give us a call at 828. 772.1824 or drop us a line now!

Always Expecting a New Challenge

Our employees are a huge part of our success! We truly believe we have the best team out there, and so we decided to do a video series highlighting each of our employees as they discuss what it’s like to work for Five Step Carpet Care.

In this video, Chris talks about Five Step employee values and the importance of rising to new challenges.

Treat Your Home to a Spa Session This Holiday Season!

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Home. It’s not just a roof over your head (though it is nice to not have to worry about getting rained or snowed on while you sleep!) It’s also the place that you go to when you’re hungry, tired, or stressed out. It inspires you, rejuvenates you, and comforts you when you’re down. It has always given you a cozy space to be with your family and a table to sit around with your friends. Your home is the place that makes you feel like you belong! It’s always there for you, even though you might sometimes neglect it.

Each year when the holidays come around, you show your love and appreciation to your family by giving them thoughtful gifts to show them how much they mean to you. But when was the last time you gave a gift to your home?

This holiday season, say “thanks!” to your home by treating it to a luxurious spa treatment from Five Step Carpet Care. Our team will come out and pamper your carpets, rugs, upholstery, wood floors, tile, and slate. When we are done, your home will feel beautiful, appreciated, and ready to take on another year of being awesome!

Give your home the perfect gift this holiday season with a visit from Five Step! If you live in the Asheville area, give us a call today at 828.772.1824 or use our contact form to get in touch today! You and your home will be SO glad you did!

Five Step Carpet Care wishes a Merry Christmas, Happy Hanukkah, Joyous New Year, and a warm and cozy winter season to all of our friends and clients, AND their homes!

Five Step Thanksgiving! Here’s What We Are Thankful For This November…

This month, we thought we’d do something a little different on the blog, by sharing a few of the things we at Five Step Carpet Care are grateful for this November.

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So take a moment to just forget all the little stresses and annoyances in life, and bask with us in the warmth of gratitude for all the good things, people, and experiences that make life worth living! Here are our top 8 reasons to be thankful this year.

  1. We live and work one of the nicest places in the world! We are so grateful to be able to call Western North Carolina home. Where else could we be surrounded by nature’s beauty, AND be a part of an amazing local community? The weather is great almost all year, and every day, we get to see the most breathtaking views and meet some of the nicest people in the world.
  2. Spending time with friends and family. Like many of you, we really value the quiet, quality time we get to spend with our dear ones over Thanksgiving and the rest of the holiday season. We spend most of our days hard at work, and loving it. But it’s always nice to get a little down time to enjoy the company of family and friends. We hope that all of you will be able to share good food and good times with your loved ones this Thanksgiving!
  3. Election season is OVER! Regardless of who you supported for president this year, or even if you spent the entire campaign cycle in bed hiding under your blankets, we can probably all agree that election season 2016 was the craziest and most stressful in recent memory! We are glad to have all of that out of the way so that we can focus on all the things that make life worth living: friends, family, fun, and clean carpets!
  4. Business is booming! 2016 has been a great year for Five Step Carpet Care, and it’s not even over yet. We’ve cleaned lots of carpets, met lots of new clients, and networked with lots of great local businesses. We are so thankful for the opportunity to make a good living by providing a service that people need. Here’s hoping 2017 will be even better!
  5. We are safe, healthy, warm, and well fed. There’s a lot to be said for that. We try to remember that not everyone in the world is as fortunate.
  6. PIE!!! November is the season for sweet, delicious, piping-hot pie! Pumpkin, apple, pecan, sweet potato, and just…all the pie! We are thankful for the invention of pie and for the opportunity to savor it!
  7. Autumn colors. Every fall is gorgeous in Western North Carolina, but this fall has just gone over the top with its fantastic color show! We are so glad that we get to see the changing colors of the seasons here in the mountains!
  8. Our amazing clients!! We wouldn’t be here without you, and we owe you a great, big, hearty THANK YOU for your support, your business, and your friendship. We strive every day to give our customers the quality work and respectful service they deserve, and we want to thank you from the bottom of our hearts for helping to make our business a success!

Happy Thanksgiving to all of our friends and clients in the Asheville area! We hope your holiday is filled with joy and love and satisfaction. What are you grateful for this Thanksgiving? Let us know on our Facebook page!

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Asheville’s #1 Source for Carpet Cleaning and More!

Here’s another fun video we created to let people know about Five Step Carpet Care and everything that we do. Check it out! As you can see, we do A LOT more than just carpets. So if you’ve got dirty carpet, area rugs, oriental rugs, upholstery, wood floors, laminate floors, tile, or slate that needs cleaning–give us a call today! Our number is 828.772.1824 or you can always get in touch via our contact form.

We look forward to hearing from you and making your floors and upholstery look like new!


What Customers Say About Five Step Carpet Care!

Looking for carpet care, upholstery cleaning, wood floor cleaning, or tile and slate cleaning in the Asheville, NC area? There are a lot of choices on the market, so you’ll want to do your research. A few weeks ago, we published a blog post full of tips for hiring a good carpet cleaner. Go ahead and check it out if you’d like. We’ll wait.

Number 5 on that list was “Check Reviews!” This week, we’d like to share with you some of the reviews we’ve received from happy customers over the years. All the reviews below are from Google, where Five Step Carpet Care has an average 5 star rating. But you can also find reviews for our company on our Facebook page.

So take a look at what our customers have to say about their experiences with Five Step Carpet Care. We’re really proud of our work and we’d love to make you a happy customer, too!

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asheville carpet cleaning reviews

If you are in need of carpet, upholstery, wood floor, or tile/slate cleaning in the Asheville area, give us a call at 828.772.1824 or use our contact form to get in touch today!

Asheville Hardwood Floor Cleaning – Before and After

We’re back again with more epic before and after photos of our work! This is the first time we’ve spotlighted our Asheville hardwood floor cleaning skills in our before and after series.

As you can see, these floors were looking pretty worn when we arrived. The original luster of the wood is completely gone, and the surface is marred with scuff marks and—is that paint?

asheville hardwood floor cleaning

But check out this after photo! Have you ever seen a prettier, shinier hardwood floor? Now you can see the rich wood grain coming through, and the floor’s not only clean—it’s radiant!

wood floor cleaners asheville nc

If you’re looking for a great hardwood floor cleaning service in Asheville, NC, give us a call. We’re WNC’s first choice for top-quality, sustainable wood floor cleaning. You can reach us at 828.772.1824 or use our contact form to get in touch today!

Here are a few more of our great before and after shots!

Before and After Carpet Cleaning

Before and After Fine Rug Cleaning

Before and After Oriental Rug Cleaning

Before and After Area Rug Cleaning

Before and After Upholstery Cleaning