Tile Cleaning Before and After

Check out this photo we snapped of a recent tile cleaning job!

Lots of cleaning service companies make empty promises, but at Five Step we believe our work should speak for itself. Here you can see side-by-side evidence that our cleaning process works wonders on dirty, old-looking tile and grout.

If you live in the Asheville, NC area and you’d like to see some tile cleaning magic like this in your home or office, give Five Step a call at 828.237-3237 or drop us a line today!

Can You Spot the Error in These 4 Hardwood Floor Cleaning Myths?

hardwood floor

When you’ve been cleaning hardwood floors professionally as long as we have, you encounter a lot of erroneous information about cleaning wood floors. Not all hardwood floor cleaning advice is created equal! Some of it is just…wrong.

In this post, we’ll address some common myths regarding hardwood floor cleaning. See if you can spot the error!

  1. A shiny floor is a clean floor. Not always. It is true that a clean floor should have a shine to it, but actually, the shine of your floor has as much to do with its surface texture as with cleanliness. Dull floors can result from tiny scratches or scuffs on the wood’s surface. To restore shine to a floor like that, refinishing is usually required.
  2. Wood floors must be cleaned or treated with oil. For most wood floors, this is outdated advice. The wisdom of applying oil soap to wood floors was perfectly fine when wood floors were sealed with wax, which dehydrated the wood. But nowadays, most wood floors are sealed with polyurethane, which does not allow moisture to escape. Therefore, for most wood floors, no oil is needed. Modern sealants create a barrier that prevents any oil from soaking into the wood itself. Applying oil soap to these floors only makes the floor slick, and, rather than keeping it clean, is liable to attract dirt and grime.
  3. Add vinegar to your wood floor cleaner. This is another bit of outdated advice. It used to be sensible in the old days, but not any longer. Time was, people used all-purpose, lye-based soaps for cleaning…well, just about everything. These lye-based soaps were corrosive. Much harsher than our modern, wood floor-specific soaps. So people added vinegar to the mop bucket, lowering the PH of the solution and thereby reducing the harshness of the soap. Modern wood floor cleaners are formulated to have the ideal PH level for cleaning wood floors, so adding vinegar is no longer necessary.
  4. Water’s just as good as cleaner. Water can work for a quick, superficial cleaning, but it really depends on how deep of a clean you need. You can damp mop most wood floors with just plain water. This will pick up dust and debris, and leave your floors looking cleaner than before. But for a real deep clean, you need a liquid floor cleaner formulated specifically for wood floors. We recommend Bona Hardwood Floor Cleaner. No matter what cleaning agent you use, make sure to follow the manufacturer’s instructions!


We hope this post helps to demystify the process of caring for hardwood floors. Of course, we’re here to help if you’ve decided DIY isn’t going to cut it. Check out some of our before-and-after pics to get an idea of what we can do with wood floors. If you live in the Asheville, NC area and are looking for professional wood floor cleaning, give Five Step a call at 828.237.3237 or get in touch via our contact form today!


Oriental Rug Cleaning in Asheville, NC

Asheville Oriental Rug Cleaner

Buying an oriental rug can be a serious investment in the look and feel of your home. And maintaining a fine rug is a lifelong commitment. So when it comes to cleaning your oriental rugs, don’t make a snap decision. You want to be sure your investment is in safe hands.

To help you make an informed decision, Five Step Carpet Care is committed to honesty and transparency about our cleaning process. When you choose Five Step’s professional rug cleaning service, you can rest assured that:

  • We use a gentle, effective process for cleaning oriental rugs and other fine rugs.
  • We never use bleach or bleach-based cleaners.
  • Our prices are affordable.
  • We can eliminate stains caused by ground in dirt, food spills, mold and mildew, pet stains, and even fire damage.
  • We don’t use enzyme-based cleaners.
  • Our cleaning agents contain no harsh chemicals.
  • We won’t wash your rug in a tub with other rugs.
  • Our cleaning solutions will not cause the colors on your rug to fade or bleed.
  • Our cleaning process is completely safe for wool fibers.
  • We offer convenient pick up and delivery service.
  • Our products and process are entirely non-toxic, safe for your family and pets, and environmentally conscious.
  • Our team is professional and reliable. You can trust us to take good care of your fine rugs.

Want to see for yourself? Check out this video of our rug cleaning process.

Check our website for current pricing.

We look forward to being your trusted source for green and sustainable oriental rug cleaning. If you have any questions, please don’t hesitate to call us at 828.237.3237 or send us a message via our contact form.