Entries by Star

Five Step, Five Stars! More Glowing Reviews from our Customers!

We don’t mean to brag, but we rack up a lot of five star reviews. Each month we get a few more on Google, and we love reading what our customers have to say about their Five Step experience. From impossible carpet stains to dingy-looking sofas to lackluster hardwoods–our customers have challenged our skills to […]

What We’re Thankful for in 2019!

The weather has turned chilly and the leaves have changed color here in Asheville. Most of the leaf peepers have come and gone, and we’re settling in for a cozy winter. Thanksgiving is just one week away, can you believe it? In the spirit of the holiday, we’d like to take a few minutes to […]

Professional Rug Cleaning Asheville

Ever wonder what happens to your rug when we take it to our Asheville facility to be cleaned? In this post, we’ll show you a rug’s eye view of the cleaning process! Step 1 First, we soak your rug in a lovely, cleansing bath. Step 2 Next, we move the rug out of the bath… […]

Cute Baby and Doggo (and a Very Clean Rug)

We recently had a photo shoot to create some stunning new images for our website. (Thanks, Amplified Media!) And at some point during the shoot, we had a couple of small visitors! So this post is basically an excuse to post extremely cute pictures of a baby and a doggo. (By the way, babies make […]

Before and After Hardwood Floor Cleaning Pics!

It’s been a while since we shared before and after photos of one of our hardwood floor cleaning jobs. So we thought we’d devote this post to doing just that! Customers from all over western North Carolina turn to us for help when their wood floors begin to look dull and dirty from years of […]

How to Sanitize Upholstered Furniture

Have an old sofa that’s been sitting in your basement for a decade? Or maybe you recently purchased a set of antique upholstered chairs from a yard sale? Maybe you’re worried that the fabric might be harboring hidden mold and bacteria. Not to worry! It is possible to sanitize upholstered furniture, and it’s not as […]

Best Wood Floor Cleaners in the Asheville Area

Looking for the best professional wood floor cleaners in the Asheville area of North Carolina? Even though you keep your wood floors clean through regular dust mopping and polishing, there will probably come a time when you want a deeper clean. Pine and hardwood floors require periodic polishing to maintain their original shine and luster. […]

How to Clean Woven Grass Rugs

Are you scratching your head trying to figure out how to clean your woven grass rug? Obviously you can’t throw it in the washing machine or use a regular carpet cleaner on it. And most spot cleaning products on the market are intended for cotton, wool, or synthetic fiber rugs. So how do you clean […]

How to Clean Red Wine From Upholstery

We all enjoy a nice glass of red wine in the evening, but sometimes imbibing results in a dark red mishap. If you end up with a red wine stain on your upholstered furniture, don’t worry! Chances are, you can get it out with just two simple cleaning ingredients if you act quickly. Try to […]

How to Clean a Futon Mattress

Wondering how to clean a futon mattress? Or how about maintaining your futon mattress to keep it looking clean, smelling fresh, and to extend its usefulness? Futons are a great, versatile furniture choice, especially for tight spaces and multi-purpose rooms. Because many people use their futons both as sofas and beds, they can get dirty […]