5 Signs You Should Invest in Rugs

Is it time to update the look and feel of your home? If so, there are a lot of things to consider, and one of them should be whether or not to invest in area rugs! Would your home benefit from the addition of rugs? Here are 5 signs to watch for.

  1. Your wood floors are getting scuffed by furniture, feet, or pets. It’s an undeniable truth that floors are meant to be walked on. And over time, all that walking can cause residual damage to your beautiful hardwood or laminate wood floors! One of the great benefits that area rugs provide is protection for the bare floor underneath. If you’ve noticed scuffs, scrapes, gouges or staining on your wood or laminate floors, investing in area rugs can put a stop to the problem. And over time, it’ll save you money on floor repairs and refinishing.
  2. Your feet are always freezing. You get out of bed in the middle of the night to use the bathroom, and by the time you get back, your feet are so cold that it takes you thirty minutes to get back to sleep. Or you lay in bed after the alarm clock goes off, dreading the moment when your bare feet make contact with the frigid wood or tile. Socks don’t help, and even your fuzzy slippers let in the cold. Sounds like it’s time to insulate those floors with some nice, soft, warm rugs!
  3. The rooms in your home just seem to be missing something. Maybe it’s a lack of color or vibrant patterns that help to tie together the interior design of your living space. Or maybe your living room just feels stark and somber with all the bare hardwood. Either way, there’s something missing, and it can only be remedied with rugs!
  4. Guests don’t stay long. A home full of hard surfaces is an unwelcome place for guests. They might not say anything about it, and probably they aren’t even consciously thinking it. But somewhere in the back of their minds, they are subconsciously yearning for the lush, soft comfort that only rugs can provide.
  5. You have a new baby (or grandchild) on the way. Babies love to roll around on the floor. But hard, bare wood or tile floors are not conducive surfaces for infants to roll around on and explore! Introducing area rugs to your living space will make your little ones more comfortable and less likely to be injured.


We don’t sell rugs, but we do clean them! If you live in the Asheville, NC area and you decide to make the investment in rugs for your home, give us a call for periodic cleaning. And if you decide not to go with rugs for your floor covering, that’s okay—we clean hardwood, laminate, tile, slate, and carpet, too! You can get in touch by phone at 828.772.1824, or drop us a line using our contact form.

Meet Our Crew!

Not to brag, but at Five Step Carpet Care, we’re proud and honored to have the best crew around! Our employees are skilled, professional, and friendly, and they also have cumulative decades of experience cleaning carpets, upholstery, and more. Our clients are always commenting on how neat and knowledgeable these guys are.

Meet the Crew

Intro- Version 1 from StoryShare on Vimeo.

Bottom line: our clients deserve top-quality service from top professionals, and we strive every day to deliver just that. We truly believe that you won’t find a better crew out there. But why not find out for yourself? If you’re in need of carpet, rug, upholstery, wood floor, or tile cleaning in the Asheville, NC area, give us a call at 828.772.1824 or get in touch via our contact form today!

Before and After Upholstery Cleaning!

We’re back this week with more (Nearly) Unbelievable Before and After photos of our work in Asheville, NC! But believe, dear readers, for the proof is in the pictures.

We were recently called to a client’s home for an upholstery cleaning. We could tell that, underneath the dingy layers dirt from years of use, this chair was something special. It just needed some special attention to help the beauty of the upholstery shine. So we got straight to work.

Here’s what the chair looked like before we cleaned it:

upholstery cleaning before

And here’s what it looked like when we left the client’s home:


upholstery cleaning after

We were right! That was some gorgeous upholstery beneath the dirt and stains! Look at how bright the white in the fabric is, now that we’ve worked our magic on it. Needless to say, our client was very pleased to have their chair saved from the refuse heap, and we were gratified to have provided yet another stellar customer experience.

Do you have furniture in your home that is in need of a little magic to restore the upholstery to its original glory? If you live in the Asheville, NC area, give Five Step Carpet Care a call at 828.772.1824 or drop us a line via our contact form today. We would love to have your upholstery featured in our next (Nearly) Unbelievable Before and After post!













Always Expecting a New Challenge

Our employees are a huge part of our success! We truly believe we have the best team out there, and so we decided to do a video series highlighting each of our employees as they discuss what it’s like to work for Five Step Carpet Care.

In this video, Chris talks about Five Step employee values and the importance of rising to new challenges.

What Does Spring Cleaning Have to do with Rugs and Carpets?

spring cleaning rugs

Imagine living in New York or Wisconsin before the modern inventions of electric heat, washing machines, and vacuum cleaners. It would have been quite a different life than what we enjoy today! These hardy folks brought their whole lives inside for four to six months while the cold weather raged outside. During that time, they would have had to adjust and modify their normal, warm-weather cleaning habits. Instead of carrying all of the dirty clothes and linens outside on “wash day” to launder in a big cast iron pot over a fire, they would wash their clothes in small batches in the kitchen and hang them to dry beside the wood stove or fireplace. They would leave the sheets and blankets unwashed through most of the winter. Heating with wood meant that the floors and rugs would constantly be covered with stray wood chips and pieces of bark, and by spring, everything in the house would be coated with a fine layer of ash. And the lack of light in winter would have made it hard to see well enough to clean in a detailed way.

So as soon as the days lengthened and the weather grew warmer, families did their “spring cleaning”. They spent a few days or a week cleaning everything that had grown dirty and neglected over the long, harsh winter.

One of the most important, time consuming, and labor-intensive tasks in the spring cleaning regimen was beating the rugs. People didn’t have wall-to-wall carpets back then, but they did have large, room-sized rugs woven of wool or reeds, and smaller rugs woven of old rags. These heavy, dirt-covered rugs would be hauled outside, hung up on a line in the sunshine, and beaten with sticks until no more dust remained. Then they would be left to hang in the sunshine and air out for a day or so, before being brought back in.

Thankfully, today, we have access to miraculous appliances like vacuum cleaners and washers and dryers. Though it still gets cold and dark in the winter, we no longer have to suffer through months of dirty living conditions and poor air quality just because it’s cold outside.

But, even though we now live in a time of comparative luxury, spring cleaning is still a tradition that many people uphold. Since spring is a time of renewal, it is nice to spend a few days tidying up, getting rid of the old, and making room for the new. And it’s as good a time as any to see to those household chores that only need to be done once a year. Like cleaning behind the refrigerator, changing your air filters, and, yes, treating your rugs and carpets to a thorough, professional cleaning.

Your rugs and carpets still need occasional, detailed cleaning, but nowadays you don’t have to spend all day hauling them out to the yard and beating them with sticks. Instead, you can just give Five Step Carpet Care a call. We’ll come and clean your carpets, or even pick up your area rugs, take them to our facility and return them back to you, impeccably clean and vibrant!

If you’d like our help with your spring cleaning this year, give us a call at 828.772.1824 or get in touch via our contact form today!

Get Pet Urine Out of Your Carpet!

get pet urine out of your carpet

Pet urine stains are one of the most pesky problems a pet owner can face. And they are also very common. When you have pet urine stains in your carpet or rugs, the odor is usually the first thing to greet you when you walk in the front door—even before your pets do!

But there’s good news. You don’t have to live with these smelly and unsightly stains forever. There is a solution! At Five Step Carpet Care, we regularly help customers with pet stains and pet odor problems. We get the job done right the first time, so that when we leave, the stains and odor from pet urine are completely gone and our customers are 100% satisfied.

Our unique five step cleaning process WILL get the urine out of your carpet or rugs. Not just from the surface, but from deep down in the mat of the carpet, as well.

Plus, unlike many of our competitors, our cleaning solutions will not make your pets sick. We care about the health of your family and pets, so the process we use to clean your carpets and rugs is totally green, sustainable, and non-toxic.

So if you’re dealing with the stress of pet urine stains and odor in your home, give Five Step Carpet Care a call at 828.772.1824 or use our contact form to reach out today. The next time you come home, the smell of urine won’t be the first thing to greet you—your pets will!

Five Step Company Values

At Five Step Carpet Care, we don’t cut corners, we clean them! Our company values go a long way toward keeping our customers happy. We love to see the smiles on their faces when we get the job done right the first time.

Check out this video of our valued employee, Russell, as he tells a little bit about what makes Five Step so exceptional.

If you live in Asheville, Hendersonville, or the surrounding areas and you’re in need of exceptional carpet, rug, wood floor, tile, or upholstery cleaning, give us a call at 828.772.1824 or reach out on our contact form today. We’d love to put our company values into action for you!


Area Rug Cleaning Hendersonville NC

rug cleaning hendersonville nc

Are your area rugs in dire need of a bath? We can help with that!

Five Step Carpet Care is the most trusted provider of area rug cleaning services in Hendersonville, NC and all over western North Carolina! We clean all types of area rugs—even fine oriental rugs!

We can clean just about any rug, no matter how dirty or stained. Check out some of our before and after pictures to see what we mean. We use the gentlest, most effective process available for cleaning area rugs, and our cleaning solutions are guaranteed healthy and non-toxic for people and pets. Our cleaning process is safe for all types of fibers, including wool, and will not cause fading or running of colors. Plus, with our commitment to low water usage and environmentally friendly cleaning agents, Five Step is the healthiest and most sustainable choice in Hendersonville.

And just to add one more thing to all that awesomeness, we even provide pickup and delivery service, so you don’t have to worry about how to get that heavy, oddly-shaped rolled up rug in and out of your car.

Our prices for cleaning rugs are as follows:

Regular Cleaning: $1.75 per square foot

Water/Mildew/Mold: $2.00 per square foot

Urine Removal: $2.25 per square foot

How to calculate:

Inches (length) x Inches (width) = X

X divided by 144 = Your rug’s square footage

We look forward to being your trusted source for green area rug cleaning in Hendersonville! If you have any questions, please don’t hesitate to call us at 828.772.1824 or send us a note via our contact form.



New Years Resolutions For Your Carpet

new years resolutions

A new year is upon us! It’s time to reflect upon the successes and failures of the previous year and to form goals and resolutions for the coming one. Millions of Americans are sitting at the kitchen table, pen in hand, writing down intentions for personal improvement, from getting more exercise to reading more books to quitting smoking. While you’re listing what you’d like to accomplish in 2017, why not make some New Years resolutions for your home, as well? Particularly, your carpet.

The carpets in your home represent a sizeable investment in both money and time. They weren’t cheap to install, and taking care of them requires small but consistent amounts of effort over the long term. You want your carpets to last so that you and your family can enjoy them for a long time. You don’t want to have to replace them every few years.

So how do you maximize the life of your carpet? Well, we’ve composed a list of New Years Resolutions you can set to ensure your carpets remain beautiful, clean, and cozy for many years to come.

  1. Develop a Consistent Vacuuming Schedule. Regular vacuuming prevents dirt, crumbs, and debris from working their way down into the carpet pile. Without regular vacuuming, your carpet will eventually develop that dull, dingy look, and it can even start to harbor environmental toxins like fungi, allergens, and bacteria. You want your carpets to look vibrant and new, right? So commit to a regular vacuuming schedule. Depending on your circumstances and the room in question, your vacuuming schedule could be once every two weeks or once every two days. For tips on how to determine the best schedule for the rooms in your home or business, visit our blog post on the topic.
  2. Keep Toxins Out of Your Carpet. As stated above, regular vacuuming is the first step to keeping your carpets free of environmental toxins. But just as important is keeping harmful toxic products off of your carpet. Most carpet spot cleaners, shampooing solutions, and deodorizing powders are full of chemicals known to adversely affect the health of humans and their pets. So be very careful about what products you use on your carpet!
  3. Protection and Prevention. An ounce of prevention is worth a pound of cure! You can extend the life of your carpets by preventing the types of abuse that send carpets to the garbage heap. There are many simple preventative measures you can take to avoid carpet damage—from putting out welcome mats at your home’s entryways, to learning how to remove small stains the correct way. For more information on protection and prevention for your carpets, click here to see the blog post we wrote about it.
  4. Have Your Carpets Professionally Cleaned. Most people don’t think about getting their carpet cleaned unless it is visibly dirty or has odors. But even if your carpet doesn’t exhibit any stains or odors, it’s still important to have it cleaned periodically in order to protect the health of your home’s inhabitants or your business’ employees and customers. Regular vacuuming goes a long way toward keeping your carpets healthy, but there are some environmental toxins—like bacteria—that your vacuum won’t touch. And for those, you need professional cleanings. Check out our blog post, “How Often Should I Have My Carpets Cleaned” for more information on creating a professional cleaning schedule suited to your circumstances.

Well, that’s it! Now you’re all set to step forward into 2017 with the confidence that you, and your carpets, will be happy, healthy, and protected far into the future.

If you live in the Asheville, NC area and are in need of high quality, professional carpet cleaning that is sustainable and non-toxic, give Five Step a call at 828.772.1824 or use our contact form to get in touch today.

And from all of us at Five Step Carpet Care, we wish you a very Happy New Year!

Treat Your Home to a Spa Session This Holiday Season!


Home. It’s not just a roof over your head (though it is nice to not have to worry about getting rained or snowed on while you sleep!) It’s also the place that you go to when you’re hungry, tired, or stressed out. It inspires you, rejuvenates you, and comforts you when you’re down. It has always given you a cozy space to be with your family and a table to sit around with your friends. Your home is the place that makes you feel like you belong! It’s always there for you, even though you might sometimes neglect it.

Each year when the holidays come around, you show your love and appreciation to your family by giving them thoughtful gifts to show them how much they mean to you. But when was the last time you gave a gift to your home?

This holiday season, say “thanks!” to your home by treating it to a luxurious spa treatment from Five Step Carpet Care. Our team will come out and pamper your carpets, rugs, upholstery, wood floors, tile, and slate. When we are done, your home will feel beautiful, appreciated, and ready to take on another year of being awesome!

Give your home the perfect gift this holiday season with a visit from Five Step! If you live in the Asheville area, give us a call today at 828.772.1824 or use our contact form to get in touch today! You and your home will be SO glad you did!

Five Step Carpet Care wishes a Merry Christmas, Happy Hanukkah, Joyous New Year, and a warm and cozy winter season to all of our friends and clients, AND their homes!