To all Five Step Carpet Care Customers,
We wanted to take a moment to share with you how we are responding to the ongoing Coronavirus (COVID-19) crisis.
For the time being, we are still open and working. There are still people (and businesses, and churches) in the community who need our services, and we want to keep providing those services as long as it’s feasible to do so.
Customers can still make an appointment with us to have carpets, upholstery, wood floors, or tile cleaned. And of course we are still providing our rug cleaning service at our Asheville facility, with pick-up and delivery available.
Our crew is taking extra precautions, too. We’re staying abreast of cleaning industry standards on how to prevent the spread of coronavirus. Our cleaning solutions are proven to kill 99.99% of viruses. We are wearing gloves to avoid spreading germs. Crewmembers are closely monitoring their own health, and of course no one with a fever, cough, or any other symptoms will be allowed to continue working.
We also remain alert to the news and to local, state, and federal guidance that may cause us to alter our policies going forward, and we will post here on the blog, as well as on our Facebook page, if anything changes.
We hope everyone is staying safe and healthy in these uncertain times.